Director, Business Management Specialist

TIAA

. Serve as Executive Assistant to TIAA's Chief Marketing & Communications Officer .

Posted 10/22/2026full-timeUnited StatesMid-LevelSenior💰 $136,000 - $177,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing executive schedules, coordinating communications, and maintaining confidentiality while supporting Marketing & Communications initiatives. Proficient in leveraging technology, including AI, to enhance operational efficiency and streamline administrative processes.

Highest-signal resume keywords

5+ Years Experience As An Executive AssistantProficiency In Microsoft Office SuiteStrong Written And Verbal Communication SkillsExperience Supporting Marketing & Communications FunctionsExceptional Organizational And Time-Management Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Calendar ManagementExpense ReportingTravel CoordinationMeeting PreparationPowerPoint DevelopmentDocument CompilationAI UtilizationConfidential Information HandlingRisk TrackingProject Coordination

Soft Skills

Interpersonal SkillsProactive Problem-SolvingDecision-MakingDiscretionAbility To Thrive In High-Pressure Environments

Tools & Technologies

Microsoft TeamsConcurWorkday

Industry Keywords

MarketingCommunicationsExecutive SupportAdministrative Management

About the role

Key responsibilities & impact

Serve as Executive Assistant to TIAA's Chief Marketing & Communications Officer
Manage the CMCO's complex calendar, meetings, calls, staff meetings, and external partner meetings
Liaise between the CMCO and internal departments
Coordinate with Executive Assistants supporting the Executive Committee and M&C Leadership Team
Draft and send communications on behalf of the CMCO
Coordinate domestic and international travel
Process expense reports for the CMCO and direct reports
Organize information for conferences, speeches, town halls, and reports
Maintain confidentiality of corporate, personnel, and business-sensitive matters
Monitor required training completion and follow up with leaders and employees
Identify opportunities to use AI for routine tasks
Compile and document updates on M&C initiatives and track risks, issues, action items, and progress
Develop and update PowerPoint decks for enterprise leadership and lines of business
Plan and prepare meetings for business projects, offsites, and strategic objectives, including agendas and materials

Requirements

What you’ll need

5+ years of experience as an Administrative Assistant, Executive Assistant, or Business Manager
University degree preferred
Excellent interpersonal skills
Exceptional organizational and time-management skills
Proactive problem-solving and decision-making approach
Strong written and verbal communication skills, including executive-level correspondence
Ability to handle sensitive and confidential information with discretion
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Teams, Concur, and Workday
Experience or curiosity in learning and using AI
Ability to thrive in a high-pressure, fast-paced environment
Experience supporting Marketing & Communications functions
Sedentary work capability

Benefits

Comp & perks

Superior retirement program
Competitive health, wellness, and work-life offerings
Learning experiences and development pathways
AI tools and future-focused skills