Workplace Experience Service Coordinator

TIAA

. Serve as the primary point of contact for the office and workplace operations .

Posted 10/13/2026full-timeUnited StatesJunior💰 $27 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and coordination skills in managing office operations, events, and vendor relationships. Proficient in providing administrative support and ensuring a welcoming environment for visitors and staff.

Highest-signal resume keywords

Administrative SupportEvent CoordinationVendor ManagementWorkplace OperationsCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Office OperationsVisitor ManagementMeeting CoordinationEvent LogisticsDocumentation Support

Soft Skills

Interpersonal SkillsCommunication SkillsOrganizational Skills

Industry Keywords

Facilities CoordinationOnboarding SupportBadging ManagementReception ManagementConference Room Setup

About the role

Key responsibilities & impact

Serve as the primary point of contact for the office and workplace operations
Greet, welcome, direct, and assist visitors, clients, vendors, and company personnel
Issue, check, and collect badges and maintain visitor logs
Support associate onboarding and workplace readiness, including access, badging, and day-one office setup
Coordinate resolution of workplace issues with facilities, security, and service providers
Coordinate day-to-day office operations across internal teams and vendors
Monitor workplace conditions and escalate maintenance or service needs
Coordinate executive meetings, events, off-site activities, catering, and executive pantry services
Plan and coordinate office events and internal activities, including logistics, vendors, external event spaces, and execution
Serve as primary contact for external vendors supporting office operations and events
Provide administrative, documentation, coordination, and meeting support
Maintain organization and appearance across reception, conference rooms, and common areas
Coordinate meeting and conference room reservations and readiness, including scheduling, setup, catering, cleanliness, and supplies

Requirements

What you’ll need

1 year of administrative, customer service, or workplace support experience required
High school education preferred
Ability to greet, welcome, direct, and assist visitors, clients, vendors, and company personnel
Ability to coordinate access, badging, visitor logs, and day-one office setup
Ability to coordinate workplace issues with facilities, security, and service providers
Ability to coordinate meetings, events, off-site activities, catering, and executive pantry services
Ability to manage vendors and event logistics
Ability to provide administrative, documentation, and meeting support
Ability to maintain reception, conference room, and common-area organization
Ability to coordinate conference room reservations, setup, catering, cleanliness, and supplies

Benefits

Comp & perks

Superior retirement program
Competitive health, wellness, and work-life offerings
Incentive program linked to performance may be included, depending on the role
Meaningful learning experiences and development pathways
AI tools and future-focused skills development
Reasonable accommodation support for applicants with disabilities
Drug-free and smoke-free workplace