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Event Programmer – Part-Time
Ticketmaster. Support Ticketmaster clients in all their event management needs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in event management and client support, utilizing the Ticketmaster system and related applications to ensure accurate data handling and exceptional service delivery. Strong organizational and communication skills are essential for managing multiple priorities and fostering client relationships.
Highest-signal resume keywords
Ticketmaster System ExperienceEvent ManagementData Entry SkillsClient Relationship DevelopmentOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Event ManagementData Entry SkillsBox Office ExperienceKnowledge of Ticketmaster SystemEventProEMTTM1 Suite Products
Soft Skills
Strong Communication SkillsOrganizational SkillsProblem SolvingCreativityService Orientation
Tools & Technologies
Ticketmaster Host SystemHost ApplicationsEventProEMTTM1 Suite Products
Certifications & Qualifications
H.S. Diploma or EquivalentBA/BS Degree Preferred
Industry Keywords
Entertainment BusinessEvent ManagementClient SupportMarketingAccounting
About the role
Key responsibilities & impact- Support Ticketmaster clients in all their event management needs
- Build events and make updates to events based on client work requests
- Collect, review, and input accurate data into the Ticketmaster Host system following procedural best practices and established standards
- Verify event data output
- Use Host and Host applications, EventPro, EMT, and TM1 suite products
- Meet and exceed Event Management service level agreements
- Identify and resolve event-related errors
- Work with clients, promoters, and internal departments including marketing, accounting, customer service, event operations and support, and client support
- Create events and distribute information regarding those events
- Establish and develop relationships with assigned clients
- Perform other duties as assigned by the Senior Event Specialist, EM Manager, or Regional Director of Event Management
Requirements
What you’ll need- 1-3 years experience with the Ticketmaster System, or related field experience, with some exposure and knowledge of the Ticketmaster system
- Box Office experience is a plus
- Overall awareness of the entertainment business
- Knowledge of how TM departments impact on one another, and on outside clients is a plus
- Ability to accommodate a flexible schedule including some Saturdays, evenings, and holidays
- Computer literacy with excellent data entry skills
- H. S. diploma or equivalent required
- BA/BS degree is preferred
- Service oriented, with strong organizational and communication skills
- Ability to successfully handle multiple priorities
- Creativity, latitude, and problem solving
- Excellent written and oral communication skills, good organizational skills, and attention to detail
Benefits
Comp & perks- Medical, vision, dental and mental health benefits for you and your family
- Health care concierge
- Flexible Spending Account (FSA) or Health Savings Account (HSA)
- Free concert tickets
- Generous paid time off
- Paid holidays, sick time, and personal days
- 401(k) program with company match
- Stock reimbursement program
- New parent programs including caregiver leave
- Fertility, adoption, foster, or surrogacy support
- Career and skill development programs with School of Live
- Tuition reimbursement
- Student loan repayment
- Volunteer time off
- Crowdfunding match