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Ticketmaster

Manager, Product Analytics, Experimentation

Ticketmaster

. Lead and scale the product experimentation program, including processes, governance, measurement standards, and team onboarding .

Posted 10/26/2026full-timeRemote • United StatesMid-LevelSenior💰 $120,000 - $150,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in leading product experimentation programs, utilizing advanced statistical methods and analytics tools to drive data-informed decisions and enhance the fan experience. Proficient in configuring and managing experimentation platforms while effectively communicating complex findings to diverse stakeholders.

Highest-signal resume keywords
Product Experimentation Program LeadershipOptimizely ExpertiseAdvanced Statistical KnowledgeSQL ProficiencyGoogle Analytics Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
A/B TestingMultivariate TestingHypothesis TestingPower AnalysisSample-Size PlanningConfidence IntervalsVariance Reduction TechniquesData AnalysisExperiment DesignStatistical Recommendations
Soft Skills
Excellent CommunicationPresentation SkillsRelationship Building
Tools & Technologies
OptimizelyGoogle AnalyticsContentsquareDatabricksGoogle BigQueryAI ToolsLLMs
Industry Keywords
Digital MetricsFan ExperienceCross-Functional CollaborationBehavioral InsightsExperimental Insights

Tech Stack

Tools & technologies
BigQuerySQL

About the role

Key responsibilities & impact
  • Lead and scale the product experimentation program, including processes, governance, measurement standards, and team onboarding
  • Serve as the hands-on subject-matter expert for Optimizely, including experiment setup, audience targeting, QA, instrumentation validation, and test monitoring
  • Partner with cross-functional teams to identify testing opportunities and design statistically sound A/B, multivariate, and other experiments
  • Interpret experiment results and turn findings into recommendations that shape product strategy and roadmap decisions
  • Define and measure key digital metrics tied to fan and business goals
  • Use data analysis to find trends, patterns, and opportunities that improve the end-to-end fan experience
  • Build analytics tools, methods, and self-service resources for data-informed decisions
  • Translate business questions into analytical and experimentation solutions
  • Build relationships across the North America Insights and Analytics organization
  • Partner with Research to combine behavioral, experimental, and qualitative insights into a deeper understanding of fan needs

Requirements

What you’ll need
  • Demonstrated experience leading and executing a product experimentation program from hypothesis development and test design through implementation, analysis, and recommendations
  • Hands-on experience with Optimizely or a comparable experimentation platform, including configuring, QA-ing, launching, and monitoring experiments
  • Advanced statistical knowledge, including hypothesis testing, power analysis and sample-size planning, confidence intervals, sequential testing, multiple-comparison correction, and variance reduction techniques
  • Experience identifying and addressing experimentation pitfalls such as sample ratio mismatch, peeking, novelty effects, and interaction effects between concurrent tests
  • Ability to design and run complex product experiments, including A/B and multivariate tests
  • Advanced proficiency with AI tools and LLMs for analytics work, with judgment to check AI output for accuracy
  • Experience with Google Analytics and Contentsquare
  • Advanced SQL proficiency with hands-on experience in Databricks and Google BigQuery
  • Excellent communication and presentation skills, with the ability to explain complex analytical and experimental findings to non-technical audiences

Benefits

Comp & perks
  • Medical, vision, dental and mental health benefits for you and your family
  • Health care concierge
  • Flexible Spending Account (FSA) or Health Savings Account (HSA)
  • Free concert tickets
  • Generous paid time off, including paid holidays, sick time, and personal days
  • 401(k) program with company match
  • Stock reimbursement program
  • New parent programs including caregiver leave
  • Fertility, adoption, foster, or surrogacy support
  • Career and skill development programs with School of Live
  • Tuition reimbursement
  • Student loan repayment
  • Volunteer time off
  • Crowdfunding match