FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in L1 network support for voice and mobile services, with a strong focus on fraud prevention and resolution measures. Proficient in GSM network structure, signalling protocols, and network performance analysis.
Highest-signal resume keywords
GSM Network StructureSignalling Protocol Monitoring ToolsFraud Prevention Domain KnowledgeNetwork KPI AnalysisBachelor’s Or Master’s Degree In Computer Science
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
MTP ProtocolISUP/SIP ProtocolSCCP ProtocolTCAP ProtocolVoice Call FlowsSMS FlowsIP Network PrinciplesTrace AnalysisStatistics AnalysisQoS Tools
Soft Skills
Good Written And Spoken EnglishCustomer Communication
Tools & Technologies
Fraud Detection SystemsProtocol Analysers
Industry Keywords
TelecomWholesale Telecom BusinessInternational Communications
About the role
Key responsibilities & impact- Provide L1 network support activities for voice and mobile services 24x7
- Ensure reactive repair activities with customers, suppliers, and third parties worldwide
- Monitor and investigate fraud events using fraud detection systems, QoS tools, and other internal tools
- Identify root causes and make decisions on resolution measures
- Define and implement improvements in fraud prevention services delivered to BICS customers
- Communicate with customers and suppliers to resolve customer complaints in accordance with SLAs
- Work on a project for BICS, part of Proximus Global
- Support the quality, reliability, performance, and security of international communications
Requirements
What you’ll need- Bachelor’s or Master’s degree in Computer Science, IT, Telecom or equivalent
- 1+ year of experience in the operation of mobile or fixed networks as an engineer
- Knowledge of GSM network structure
- Knowledge of signalling in GSM networks
- Knowledge of MTP, ISUP/SIP, SCCP, and TCAP protocol stacks
- Knowledge of voice call/SMS flows
- Knowledge of IP network working principles
- Knowledge of the fraud prevention domain and wholesale telecom business is an asset
- Experience with signalling protocol monitoring tools, protocol analysers, and trace analysis
- Knowledge of network KPIs and analysis of statistics and reports
- Good written and spoken English
- Willingness to travel internationally as required
- Must pass a background check as a final candidate
Benefits
Comp & perks- Professional growth
- Meaningful projects
- Open culture
- Outstanding work-life balance
- Flexible hybrid work model
- Learning and development through ongoing curiosity and learning
- Opportunity to create the future of a growing, fast-developing sector