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Lead Product Manager, Smart Room
TigerConnect. Own the vision, multi-year roadmap, and quarterly delivery plan across bedside TV and patient experience, digital whiteboards and door signs, nurse call assurance and service request workflows, alarm and alert routing, virtual care, and AI-powered patient experiences .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management within healthcare, focusing on EHR integration, interoperability strategies, and technology partnerships. Proven ability to lead cross-functional teams and drive product development that enhances patient experiences and operational efficiencies.
Highest-signal resume keywords
Product Management ExperienceEHR Integration KnowledgeInteroperability Strategy Using HL7v2 And FHIRExecutive Communication SkillsTechnology Partnership Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product DevelopmentEHR IntegrationInteroperability StrategyPrioritization Decision-MakingIntegration DesignProduct Due DiligenceSoftware And Hardware IntegrationSuccess Metrics DefinitionClinical InnovationNurse Call Assurance
Soft Skills
Leadership Without AuthorityStrategic ThinkingCollaborationCommunication
Tools & Technologies
EpicEpic ToolboxMyChart BedsideAndroid-Based DevicesMobile Device Management
Industry Keywords
Smart RoomInteractive Patient CareVirtual NursingAlarm ManagementInpatient VideoRTLSHealthcare SystemsHospital IT
Tech Stack
Tools & technologiesAndroid
About the role
Key responsibilities & impact- Own the vision, multi-year roadmap, and quarterly delivery plan across bedside TV and patient experience, digital whiteboards and door signs, nurse call assurance and service request workflows, alarm and alert routing, virtual care, and AI-powered patient experiences
- Define distinct offerings for EHR-dominant accounts, including Epic, and mixed-EHR accounts, with appropriate packaging and messaging
- Make prioritization decisions based on customer evidence, revenue impact, and engineering capacity
- Ensure Smart Room investments strengthen CareConduit as the integration and workflow layer
- Lead strategic partnerships with certified hardware, virtual care, and device partners, including requirements, joint roadmaps, integration design, and certification dependencies
- Run build, partner, and buy evaluations, including product due diligence on hardware reliability, supply chain, and lifecycle risk
- Translate EHR vendor ecosystem programs and certification requirements, such as Epic Toolbox, into product requirements and timelines
- Own interoperability strategy using HL7v2 and FHIR
- Lead consolidation of legacy integration paths onto CareConduit with a customer-adoptable migration plan
- Define success metrics tied to health-system outcomes, including HCAHPS responsiveness, nurse call response time, alarm burden, adoption, ROI, and usage reporting
- Engage strategic and at-risk accounts to shape renewal offers, pilots, expansion proposals, and measurable outcome plans
- Collaborate with Engineering, Design, Clinical Innovation, Solutions Consulting, Sales, Marketing, Customer Success, and Business Development on quarterly planning and executive communication
Requirements
What you’ll need- 6+ years of product management experience, including at least 3 years building products for hospitals or health systems
- Experience shipping products that combine software, hardware, and third-party integrations in enterprise or hospital environments
- Working knowledge of HL7v2, FHIR, and EHR integration, including how products get implemented with hospital IT teams
- Track record leading technology partnerships with joint roadmaps and integration commitments
- Clear evidence of making hard prioritization calls and saying no
- Strong executive communication skills and the ability to lead without direct authority
- Nice-to-have: Experience in the Epic ecosystem, including Toolbox, MyChart Bedside, Epic integrations, or competing in Epic-dominant accounts
- Nice-to-have: Domain experience in smart room or interactive patient care, nurse call, alarm management, virtual nursing or inpatient video, or RTLS
- Nice-to-have: Familiarity with Android-based devices, mobile device management, and TV or set-top box control
- Nice-to-have: Experience with partner evaluation or M&A product due diligence
- Nice-to-have: Clinical or nursing informatics background
Benefits
Comp & perks- Remote flexibility with teams across the US and globally
- Prime office space in El Segundo, California
- Excellent Medical, Dental, and Vision insurance for you and your family
- 401k match
- Wellness reimbursement program
- Company-wide wellness days (extra days off to rest and recharge)
- Flexible time off