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Product Manager II, Nurse Call
TigerConnect. Own the Nurse Call roadmap and backlog within established product priorities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management within healthcare technology, focusing on translating clinical and technical needs into actionable requirements. Proficient in agile methodologies, backlog prioritization, and regulatory compliance, particularly with FDA 510(k) and UL 1069 standards.
Highest-signal resume keywords
Product Management ExperienceAgile DevelopmentRegulatory Compliance (FDA 510(k), UL 1069)User Story DevelopmentHealthcare Technology Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Requirements WritingBacklog PrioritizationSprint PlanningAcceptance Criteria GenerationWorkflow Analysis
Soft Skills
Clear CommunicationStakeholder EngagementProblem Solving
Tools & Technologies
JIRAConfluenceFigmaLucidchart
Industry Keywords
Nurse Call SystemsEHR IntegrationsClinical WorkflowsRegulated Medical DevicesPatient Engagement Platforms
About the role
Key responsibilities & impact- Own the Nurse Call roadmap and backlog within established product priorities
- Balance customer needs, product maintenance, integration work, and engineering capacity
- Translate clinical, customer, and technical needs into clear, testable requirements
- Create epics, user stories, acceptance criteria, workflow diagrams, edge cases, expected outcomes, and success measures
- Lead product discovery and customer validation with customers, clinical stakeholders, implementation teams, support, and sales
- Define problems, understand workflows, evaluate constraints, test proposed solutions, and develop roadmap recommendations
- Lead backlog refinement, sprint planning, scope decisions, and product acceptance with engineering and QA
- Resolve open questions and keep delivery moving
- Partner with Nurse Call engineering, implementation teams, and the platform team to deliver scoped integrations
- Clarify dependencies across nurse call hardware, EHR ADT data, staff assignments, RTLS, patient engagement platforms, mobile devices, applications, and clinical communication solutions
- Partner with Engineering, QA, and Regulatory Affairs to assess product changes against FDA 510(k), UL 1069, and regulatory obligations
- Incorporate requirements and verification and validation activities into scope, acceptance criteria, and release planning
- Triage and prioritize defects and customer escalations
- Use support trends and workflow analytics to prioritize quality and usability improvements
- Communicate release scope, risks, and dependencies to stakeholders
- Use approved AI tools to draft and refine product requirements and user stories
- Synthesize customer feedback, support tickets, and stakeholder input to inform backlog priorities
- Generate and validate acceptance criteria and edge cases with engineering and QA
- Review AI-generated content for accuracy and completeness and follow company policies for confidential, customer, and patient information
Requirements
What you’ll need- 5+ years of product management experience in enterprise or B2B technology
- Demonstrated ability to independently write clear requirements and user stories and deliver product improvements
- Experience with healthcare technology or other complex, operationally critical products
- Ability to learn clinical workflows and customer implementation needs
- Strong working knowledge of agile development, backlog prioritization, sprint planning, and product acceptance
- Ability to engage credibly with engineering on technical trade-offs, system dependencies, and integration complexity
- Ability to communicate clearly with clinical and business stakeholders
- Ability to quickly learn and apply regulatory and certification requirements relevant to Nurse Call, including UL 1069 and FDA 510(k)
- Prior experience with UL 1069 and FDA 510(k) is preferred, not required
- Direct experience with nurse call systems is nice to have
- Familiarity with nurse call hardware such as pillow speakers, dome lights, call stations, and emergency pulls is nice to have
- Experience with regulated medical devices or healthcare technology is nice to have
- Experience with EHR integrations, ADT, staff assignments, clinical workflows, RTLS, patient engagement platforms, mobile devices and applications, clinical communication solutions, and workflow orchestration platforms is nice to have
- Experience using JIRA, Confluence, Figma, Lucidchart, or similar tools is nice to have
- Experience with clinical operations dashboards, response-time reporting, rounding workflows, or product analytics is nice to have
Benefits
Comp & perks- Hybrid work arrangement with office space in Mexico City's Reforma area
- Private medical, dental, vision, and life insurance coverage for you and your family
- Wellness reimbursement program
- Company-wide wellness days
- Savings fund
- Monthly teleworking allowance
- Grocery vouchers
- Travel insurance
- Flexible Time Off program in addition to legally required minimum days off