Senior Implementation Project Manager

TigerConnect

. Lead implementation of TigerConnect solutions for clinical workflow optimization .

Posted 10/15/2026full-timeRemote • United StatesSeniorWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead implementation of TigerConnect solutions for clinical workflow optimization
Provide administrator and implementation expertise as part of the Customer organization’s PMO team
Lead the initial software build
Identify and mitigate project risks and develop contingency plans
Establish communication channels with stakeholders, including status reporting and issue escalation
Lead and direct project team members, manage resources, and provide guidance and feedback
Conduct lessons learned at project closure and identify process improvement opportunities
Collaborate with product management, engineering, solution design, and clinical teams
Execute Organizational Change Management Plans, including user training, clinical and administrative user management, and customer onboarding support
Generate custom reports on project status, budget, metrics, and resource allocation for executive reporting and decision-making
Lead conversations about use cases and capabilities and solicit user feedback throughout implementation
Provide customer service to executive leadership and key stakeholders using metrics on business objectives
Ensure adherence to project management best practices, workflow implementation standards, and quality assurance
Manage project execution from initiation to closure, ensuring delivery on time, within scope, and within budget
Support software maintenance and system enhancements

Requirements

What you’ll need

12+ years of comparable project management experience, with demonstrated success in enterprise project management, preferably in a healthcare or SaaS environment
Expert knowledge of project management methodologies and tools, with demonstrated proficiency in project planning, research, and analysis
Understanding of systems, development methodologies, solution architecture, systems administration, and tools and processes that support business systems
Experience establishing and delivering formal Organizational Change Management, education, and training as part of delivering projects
Ability to create engaging, cogent, succinct, and well-edited presentations and deliver communications to stakeholders, including executive leadership
Project management certification (e.g., PMP, CSM, etc.) preferred
Exceptional customer relationship skills and ability to collaborate and communicate with technical and non-technical personnel
Strong critical thinking skills to evaluate alternatives and present solutions consistent with business objectives
Ability to communicate technical information to non-technical audiences
Self-starter who is accountable, dependable, and a team player
Ability to work in a fast-paced environment, maintaining flexibility and performing at a high level when faced with time constraints
Passion, integrity, high energy, and a sense of humor
Superior organizational skills and ability to multi-task and manage multiple projects while maintaining precise attention to detail
Healthcare industry knowledge and experience preferred
Ability to travel up to 50%

Benefits

Comp & perks

Remote flexibility with teams across the US and globally
Prime office space in El Segundo, California
Excellent Medical, Dental, and Vision insurance for you and your family
401k match
Wellness reimbursement program
Company-wide wellness days (extra days off to rest and recharge)
Flexible time off
Mission-driven team committed to making a real impact in healthcare