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IT Program Manager
TISTA Science and Technology Corporation. Own the SCMDSO account end to end, including program P&L, revenue forecasting, cost and margin management, invoicing accuracy, and monthly financial reporting .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in IT program and project management, particularly within federal IT services, while leading Agile and DevSecOps delivery organizations. Proven ability to manage financial performance, develop growth strategies, and cultivate relationships across various stakeholders in the VA supply chain.
Highest-signal resume keywords
IT Program/Project ManagementAgile/SAFe DevSecOps LeadershipPMP CertificationJira ProficiencyVA OIT Program Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Program P&L ManagementRevenue ForecastingCost and Margin ManagementRisk ManagementIntegrated Master Schedule DevelopmentDependency ManagementCLIN-Based DeliverablesQASP-Driven Performance ManagementAI-Assisted SDLC ToolingPerformance Evidence Documentation
Soft Skills
Team LeadershipMentoringRelationship BuildingPerformance ManagementCustomer Perception Management
Tools & Technologies
JiraGitHubServiceNowSharePointMS Project
Certifications & Qualifications
PMP CertificationSAFe Agilist (SA)SAFe Program Consultant (SPC)PgMPPMI-ACPITIL 4 FoundationCISSPSecurity+
Industry Keywords
VA Supply ChainFederal IT ServicesAgileDevSecOpsVHA LogisticsAI SDLCCMMIISO AssessmentsCorporate Risk ReviewsPerformance Management
Tech Stack
Tools & technologiesPMPSDLCServiceNow
About the role
Key responsibilities & impact- Own the SCMDSO account end to end, including program P&L, revenue forecasting, cost and margin management, invoicing accuracy, and monthly financial reporting
- Serve as TISTA's executive face to VA Product Line leadership and build trusted-advisor relationships
- Lead, mentor, and develop the team, including performance management, career development, retention planning, and succession planning
- Manage subcontractor performance, workshare, small business participation goals, and executive escalation paths
- Participate in domain reviews, program management reviews, corporate risk reviews, and leadership forums
- Drive CPARS outcomes by managing customer perception, resolving issues, and documenting performance evidence
- Identify, shape, and capture account growth opportunities
- Partner with Business Development and Capture teams on VA and federal health pursuits, proposals, orals, technical challenges, and customer discovery
- Develop and maintain a 12- to 24-month account growth plan and pipeline
- Cultivate relationships across VA OIT, VHA Supply Chain, and enterprise programs
- Feed customer insight, lessons learned, and win themes into capture and past-performance repositories
- Recruit, interview, and onboard base-team and surge Scrum Team staff
- Build a bench and reach-back network of VA supply chain and OEM talent
- Champion TISTA culture, values, and employee engagement through one-on-ones, skip-levels, and retrospectives
- Ensure staff complete corporate and VA TMS training and maintain background investigation, PIV, and Rules of Behavior requirements
- Serve as a corporate practitioner and coach for TISTA's SAFe Agile and DevSecOps delivery model
- Act as executive sponsor and customer-facing voice for TISTA's AI SDLC accelerator
- Contribute to VA supply chain thought leadership through white papers, conference presentations, and industry engagements
- Support process improvement, quality management system audits, CMMI or ISO assessments, and peer reviews
Requirements
What you’ll need- 12+ years of IT program/project management experience
- 5+ years managing large federal IT services contracts ($10M+ per year) as Program Manager
- 5+ years leading Agile/SAFe DevSecOps delivery organizations of 100+ FTEs across multiple concurrent products
- Demonstrated experience with VA OIT programs (VIP, PLM Playbook, VA PARS, TRM, ATO/A&A processes)
- Experience managing multi-vendor teaming arrangements and subcontractor performance
- Experience delivering task orders with CLIN-based deliverables and QASP-driven performance management
- Proficiency with Jira, GitHub, ServiceNow, SharePoint, and MS Project
- Experience with SAFe PI Planning, Scrum of Scrums, and ART coordination
- Integrated Master Schedule development and dependency management
- Risk/issue management and POA&M tracking
- PMP certification required
- SAFe Agilist (SA), SAFe Program Consultant (SPC), or equivalent SAFe certification required
- Prior experience supporting VHA Supply Chain/Logistics, IFCAP, AEMS/MERS, VALIP, Nuvolo/ServiceNow, or EHRM/FMBT integration programs preferred
- Familiarity with AI-assisted SDLC tooling and governance preferred
- PgMP or PMI-ACP preferred
- ITIL 4 Foundation preferred
- CISSP or Security+ preferred
- Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or related field
- Ability to sit and work at a computer for extended periods
- Ability to travel CONUS as required
Benefits
Comp & perks- Above-industry healthcare benefits
- Remote working options
- Paid time off
- Training/certification opportunities
- Healthcare Savings Account (HSA)
- Flexible Savings Account (FSA)
- Paid life insurance
- Short-term disability
- Long-term disability
- 401(k) match
- Tuition reimbursement
- Employee Assistance Program
- Paid holidays
- Military leave
- Additional forms of compensation, such as bonuses, may be available