Corporate Benefits Admin – Pensions

Titan Wealth Holdings

. Provide day-to-day support to a portfolio of pension and employee benefits clients .

Posted 9/29/2026full-timeBristol • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organisational skills and attention to detail in managing pension and employee benefits administration, ensuring compliance with regulatory requirements and service standards. Proficient in client support and communication, with a focus on delivering excellent service and maintaining accurate records.

Highest-signal resume keywords

Pension AdministrationClient SupportRegulatory ComplianceData AnalysisMicrosoft Excel

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Pension Administration ProcessesData ReconciliationGovernance ReportingInvoicing ProcessesDebt Management

Soft Skills

Strong Communication SkillsOrganisational SkillsProblem-Solving SkillsCollaborative Team PlayerAttention to Detail

Tools & Technologies

Microsoft OfficeProvider Portals

Certifications & Qualifications

CII Qualification

Industry Keywords

PensionsEmployee BenefitsGroup Life AssuranceGroup Income ProtectionPrivate Medical InsuranceAuto EnrolmentFinancial Services

About the role

Key responsibilities & impact

Provide day-to-day support to a portfolio of pension and employee benefits clients
Act as a first point of contact for client and provider queries
Support administration of workplace pension schemes and employee benefits arrangements
Assist with governance reports, analyse provider data, and produce accurate reporting for consultant review
Support monthly submission and reconciliation of pension contributions through provider portals
Liaise with pension providers and insurers to obtain information and resolve administrative queries
Process and support pension-related claims, including death claims
Manage invoicing processes and debt management activities in liaison with Finance
Maintain accurate client records and data integrity across internal systems
Support consultants with client servicing requirements and project work
Complete activities within agreed service standards and regulatory requirements

Requirements

What you’ll need

Experience within an administration, client support, or customer service role
Strong organisational skills with the ability to manage multiple priorities and deadlines
Experience working to service standards, targets, or SLAs
Excellent attention to detail and accuracy when handling documentation and data
Strong communication skills and confidence working with clients, providers, and internal stakeholders
Ability to maintain accurate records and follow established processes
Understanding of compliance, customer outcomes, and regulatory requirements
Desirable: experience within financial services, pensions, insurance, or employee benefits
Desirable: knowledge of workplace pension schemes and pension administration processes
Desirable: experience supporting employee benefits arrangements
Desirable: understanding of Group Life Assurance (GLA), Group Income Protection (GIP), and Private Medical Insurance (PMI)
Desirable: experience supporting annual renewals and data validation exercises
Desirable: knowledge of Auto Enrolment requirements and Group Personal Pensions
Highly organised and methodical
Strong problem-solving and analytical skills
Ability to investigate and reconcile data accurately
Proficiency with Microsoft Office, particularly Excel
Proactive and accountable approach to work
Collaborative team player with a positive attitude
Professional, client-focused, and committed to delivering excellent service
Good standard of education, including Maths and English GCSE (or equivalent)
Working towards, or holding, a relevant CII qualification is advantageous but not essential