Bilingual Care Coordinator

Titanium Healthcare Inc.

. Maintain a caseload of up to 50 members and conduct monthly in-person visits .

Posted 9/17/2026full-timeLacey • Washington • United StatesJunior💰 $25 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in care coordination, member education, and community resource navigation while maintaining patient confidentiality and ethical healthcare standards. Proficient in documenting care evidence and collaborating with healthcare professionals to ensure continuity of care.

Highest-signal resume keywords

Care CoordinationHealth Homes Program ExperienceBilingual CommunicationEHR DocumentationBLS Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case ManagementCare Plan DevelopmentProblem Identification and Solution ImplementationOrganizational SkillsComputer ProficiencyMicrosoft OfficeVirtual PlatformsIn-Person VisitsMember EnrollmentCommunity Resource Knowledge

Soft Skills

Clear CommunicationAttention to DetailProfessionalismIndependenceInterpersonal Skills

Tools & Technologies

EHR SystemComputersMobile DevicesEmail

Certifications & Qualifications

BLS CertificationDriver's License

Industry Keywords

HealthcareSocial WorkPatient ConfidentialityBehavioral HealthCommunity Support Services

About the role

Key responsibilities & impact

Maintain a caseload of up to 50 members and conduct monthly in-person visits
Review and interview potential members to verify Health Homes Program eligibility
Complete referrals when necessary
Orient and educate members and families about the Care Coordinator role
Initiate care plans and provide education about treatments, procedures, medications, and continuing care requirements
Collaborate with healthcare professionals, community and social support services, and company employees
Document care evidence and member encounters in the EHR system
Check in with members and schedule appointments
Communicate with providers and care teams about member progress and needs
Explain and translate care information for members when necessary
Follow up on referrals to ensure continuity of care and member/family needs are met
Reassess care plans for effectiveness and desired outcomes
Address member questions and process requests
Investigate and direct inquiries or complaints to appropriate staff and follow up on resolution
Enroll and disenroll members according to established policies
Maintain knowledge of community resources, including housing, financial assistance, transportation, and food assistance
Follow protocols for pain, safety, and mental health concerns and create safety plans when necessary
Recognize and appropriately report child and elder abuse to Child/Adult Protective Services
Follow departmental, companywide, safety, and injury-prevention policies
Perform other assigned or required duties

Requirements

What you’ll need

Fluent in English, written and verbal
Bilingual in Spanish, Russian, Arabic, or Vietnamese
Ability to communicate clearly in person, by phone, and electronically
Adequate hearing and vision, with corrective devices if necessary
Ability to identify problems and develop and implement solutions using logic and related information
Excellent organizational skills and attention to detail
Commitment to patient confidentiality and ethical healthcare standards
Ability to lift, carry, push, or pull 20–25 pounds
Ability to climb stairs and navigate uneven terrain
Ability to bend, reach, and conduct in-person visits in non-traditional environments
Ability to remain stationary and move around the office or travel throughout the community
Ability to operate a vehicle and travel to meet members
Ability to work in homes, shelters, outdoor settings, hospitals, and community organizations
Ability to maintain professionalism and safety in diverse environments
Ability to work independently and complete assignments within established policies and procedures
Frequent use of computers, keyboards, and handheld/mobile devices
Ability to type for extended periods
Competence with computers, email, virtual platforms, and Microsoft Office-based programs
Bachelor’s degree in sociology, social work, public health, physiology, or another related field
Minimum 1+ years of experience in healthcare, social work, or care coordination
Current and valid driver’s license with a clean driving record
Reliable transportation and proof of auto insurance
Current BLS certification from the American Heart Association upon start date
Distraction-free home workspace with a secure internet connection
Health Homes Program, case management, or behavioral health experience preferred

Benefits

Comp & perks

Mileage reimbursement for business-related travel
12 holidays
Up to 15 days of accrued PTO
Additional time off for sick leave, jury duty, bereavement, reproductive loss, and therapy
Hybrid work model and schedule flexibility
Medical, dental, and vision benefits; employer covers up to 100% of employee premium and 50% of dependent premiums depending on plan
Unlimited therapy sessions funded 100% by Titanium Healthcare
Flexible Spending, Health Savings, and Dependent Care Accounts
Life/AD&D insurance funded 100% by Titanium Healthcare
Supplemental disability plans
Employee Assistance Programs
Pet insurance
Employee referral program with up to $1,000 per referral
401(k) plan and Roth IRA options