Bilingual Community Health Worker

Titanium Healthcare Inc.

. Provide support to difficult-to-engage patients and patients with cultural or linguistic barriers through field-based contacts and appointment accompaniment .

Posted 10/1/2026full-timeVictorville • California • United StatesJunior💰 $21 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong patient engagement skills, particularly with difficult-to-engage populations, utilizing evidence-based approaches such as motivational interviewing. Proficient in navigating healthcare systems and collaborating with multidisciplinary teams to support patient care plans.

Highest-signal resume keywords

Bilingual In SpanishPatient EngagementMotivational InterviewingCare Coordination ExperienceCurrent BLS Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Healthcare NavigationProblem IdentificationSolution DevelopmentOrganizational SkillsAttention To DetailTyping ProficiencyEClinicalWorks ExperiencePatient ConfidentialityField-Based Patient SupportPanel Management Activities

Soft Skills

Clear CommunicationIndependent WorkCollaborationAdaptabilityEmpathy

Tools & Technologies

Microsoft OfficeVirtual PlatformsComputersHandheld DevicesEmail

Certifications & Qualifications

BLS CertificationDriver's License

Industry Keywords

HealthcareSocial ServicesCare ManagementPatient BarriersCommunity Resources

About the role

Key responsibilities & impact

Provide support to difficult-to-engage patients and patients with cultural or linguistic barriers through field-based contacts and appointment accompaniment
Assist the Registered Nurse Care Manager, Behavioral Health Care Manager, and Care Coordinator with delegated panel-management activities
Support ECM team engagement efforts for eligible patients in clinics and communities
Help patients navigate healthcare systems and community resources
Conduct phone and in-person follow-ups with eligible and enrolled ECM patients
Help patients participate in medical and behavioral healthcare and overcome barriers
Update the multidisciplinary team and providers on patient barriers
Engage patients using evidence-based approaches such as motivational interviewing
Promote collaboration between patients and medical/behavioral teams
Collaborate with ECM team members on patient care plans
Participate in weekly systematic and ad hoc case reviews
Consult with the RN Care Manager or Behavioral Health Care Manager before taking clinical action
Accompany patients to office visits as needed and within health plan guidelines
Perform other assigned duties and projects

Requirements

What you’ll need

Fluent in English (written and verbal)
Bilingual in Spanish
Ability to communicate clearly in-person, by phone, and electronically
Adequate hearing and vision, with corrective devices if necessary
Ability to identify problems and develop and implement solutions
Excellent organizational skills and attention to detail
Commitment to patient confidentiality and ethical healthcare standards
Ability to lift, carry, push, or pull up to 20–25 pounds
Ability to climb stairs and navigate uneven terrain
Ability to bend, reach, and conduct in-person visits in non-traditional environments
Ability to remain stationary and move around the office and community
Ability to operate a vehicle and travel throughout the community
Ability to work independently and complete assignments within established policies and procedures
Frequent use of computers, keyboards, and handheld/mobile devices
Ability to type for extended periods
Competence with computers, email, virtual platforms, and Microsoft Office-based programs
Diploma/GED required
Minimum 1+ years of experience in healthcare, social services, or care coordination
Current and valid driver's license with a clean driving record
Reliable transportation and proof of auto insurance
Current BLS certification from the American Heart Association upon start date
Distraction-free home workspace with secure internet connection
eClinicalWorks (eCW) experience preferred
Care management experience preferred

Benefits

Comp & perks

Mileage reimbursement for business-related travel
Flexible schedule when meeting members
12 paid holidays
Up to 15 days accrued PTO
Additional paid time off for sick leave, jury duty, bereavement, reproductive loss, and therapy
Hybrid work model
Medical, dental, and vision benefits; employer covers up to 100% of employee premium and 50% of dependents depending on plan
Unlimited therapy sessions funded 100% by Titanium Healthcare
Flexible Spending, Health Savings, and Dependent Care Accounts
Life/AD&D insurance funded 100% by Titanium Healthcare
Supplemental Disability Plans
Employee Assistance Programs
Pet Insurance
Employee Referral Program: earn up to $1000 per referral
401(k) plan and Roth IRA options
Career development and growth opportunities
Inclusive workplace and opportunity to make an impact