Bilingual Lead Care Manager

Titanium Healthcare Inc.

. Manage an assigned caseload of adult and pediatric members .

Posted 9/21/2026full-timeSouth El Monte • California • United StatesSenior💰 $23 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in care coordination, conducting comprehensive assessments, and developing individualized care plans for adult and pediatric members. Proficient in communication and collaboration with healthcare providers, ensuring compliance with regulations and advocating for member needs.

Highest-signal resume keywords

Care CoordinationBilingual in SpanishBLS CertificationExperience in HealthcareEClinicalWorks (eCW) Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Comprehensive AssessmentsIndividualized Care PlansDocumentation AccuracyMember AdvocacyHealth Education

Soft Skills

Clear CommunicationCollaborationIndependent Work

Tools & Technologies

Microsoft OfficeVirtual PlatformsEClinicalWorks (eCW)

Certifications & Qualifications

BLS CertificationMA LicenseCNA LicenseLVN License

Industry Keywords

Healthcare ServicesSocial ServicesPatient ConfidentialityCompliance RequirementsCommunity Resources

About the role

Key responsibilities & impact

Manage an assigned caseload of adult and pediatric members
Maintain up to 50 members and conduct monthly in-person visits
Conduct comprehensive physical, emotional, and social needs assessments
Develop and tailor individualized care plans
Coordinate communication among healthcare providers, social workers, therapists, and care team members
Collaborate with doctors, clinical consultants, housing navigators, and leaders
Monitor member progress and update care plans according to policy and compliance requirements
Ensure prescribed treatments and interventions are followed
Communicate significant member concerns and status updates to primary care and specialty providers
Provide member service by telephone and in person
Maintain accurate records and complete required documentation
Ensure compliance with relevant regulations and standards
Report case progress to leaders periodically or as required
Advocate for members and help them navigate healthcare services and treatment options
Educate members and families on health topics, treatment options, and self-care
Connect members with community resources and support programs
Plan and coordinate discharge transitions from hospitals or long-term care facilities
Participate in training new employees
Perform other duties as assigned or required by departmental policy

Requirements

What you’ll need

Diploma/GED required
Associate degree preferred
Minimum 1+ years of experience in healthcare, social services, or care coordination
Fluent in English, written and verbal
Bilingual in Spanish
Clear communication in person, by phone, and electronically
Current and valid driver’s license with a clean driving record
Reliable transportation and proof of auto insurance
Current BLS certification from the American Heart Association upon start date
Distraction-free home workspace with secure internet connection
Ability to lift, carry, push, or pull up to 20–25 pounds
Ability to climb stairs and navigate uneven terrain
Ability to bend, reach, and conduct visits in non-traditional environments
Ability to travel throughout the community and operate a vehicle
Ability to work independently within established policies and procedures
Competence with computers, email, virtual platforms, and Microsoft Office
Ability to type for extended periods
Commitment to patient confidentiality and healthcare ethics
MA, CNA, or LVN license is nice to have
Experience using eClinicalWorks (eCW) is nice to have

Benefits

Comp & perks

Mileage reimbursement for business-related travel
12 paid holidays
Up to 15 days of accrued PTO
Additional time off for sick leave, jury duty, bereavement, reproductive loss, and therapy
Hybrid work model and flexible scheduling
Medical, dental, and vision benefits; up to 100% of employee premium and 50% of dependent premium covered depending on plan
Unlimited therapy sessions funded 100% by Titanium Healthcare
Flexible Spending, Health Savings, and Dependent Care Accounts
Life/AD&D insurance funded 100% by Titanium Healthcare
Supplemental disability plans
Employee Assistance Programs
Pet insurance
Employee Referral Program with up to $1000 per referral
401(k) plan and Roth IRA options
Career development and growth opportunities
Inclusive workplace and employee voice/impact opportunities