Bilingual Lead Care Manager

Titanium Healthcare Inc.

. Manage an assigned caseload of adult and pediatric members .

Posted 9/29/2026full-timeSan Bernardino • California • United StatesSenior💰 $21 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing caseloads and developing individualized care plans while ensuring compliance with healthcare regulations. Proficient in communication and collaboration with diverse healthcare teams to advocate for and support members in navigating the healthcare system.

Highest-signal resume keywords

Care CoordinationBilingual in SpanishBLS CertificationHealthcare ExperienceIndividualized Care Plans

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Comprehensive AssessmentsCare Plan DevelopmentDocumentation AccuracyProblem IdentificationMember Advocacy

Soft Skills

Clear CommunicationOrganizational SkillsAttention to DetailProfessionalismIndependent Work

Tools & Technologies

Microsoft OfficeVirtual PlatformsEmail CommunicationHandheld DevicesComputers

Certifications & Qualifications

BLS CertificationDiploma/GEDCurrent Driver's License

Industry Keywords

HealthcareSocial ServicesPatient ConfidentialityCompliance StandardsCommunity Resources

About the role

Key responsibilities & impact

Manage an assigned caseload of adult and pediatric members
Maintain a caseload of up to 50 members and conduct monthly in-person visits
Conduct comprehensive assessments of members’ physical, emotional, and social needs
Develop and tailor individualized care plans based on assessments, medical history, preferences, needs, and goals
Coordinate communication among healthcare providers, social workers, therapists, and other care team members
Collaborate with doctors, clinical consultants, housing navigators, and leaders to make member-specific recommendations
Monitor member progress and update care plans according to policy and compliance requirements
Ensure prescribed treatments and interventions are followed
Communicate significant changes and member-status updates to primary care and specialty providers
Provide member service through telephone and in-person support
Maintain accurate records of assessments, care plans, and member interactions
Ensure compliance with relevant regulations and standards
Complete required documentation accurately and promptly
Provide leaders with case progress updates
Advocate for members navigating the healthcare system and accessing services
Educate members and families about health topics, treatment options, and self-care
Connect members with community resources, support services, and programs
Plan and coordinate hospital or long-term-care discharge processes
Participate in training new employees
Perform other duties as assigned or required by departmental policy

Requirements

What you’ll need

Fluent in English, written and verbal
Bilingual in Spanish
Ability to communicate clearly in person, by phone, and electronically
Adequate hearing and vision, with corrective devices if necessary
Ability to identify problems and use logic and related information to develop and implement solutions
Excellent organizational skills and attention to detail
Commitment to patient confidentiality and ethical healthcare standards
Ability to lift, carry, push, or pull up to 20–25 pounds
Ability to climb stairs and navigate uneven terrain
Ability to bend, reach, and conduct visits in non-traditional environments
Ability to remain stationary and move around the office or community
Ability to operate a vehicle and travel throughout the community
Ability to maintain professionalism and safety in diverse environments
Ability to work independently within established policies and procedures
Frequent use of computers, keyboards, and handheld/mobile devices
Ability to type for extended periods
Competence with computers, email, virtual platforms, and Microsoft Office-based programs
Diploma/GED required
Associate degree preferred
Minimum 1+ years of experience in healthcare, social services, or care coordination
Current and valid driver’s license with a clean driving record
Reliable transportation and proof of auto insurance
Current BLS certification from the American Heart Association upon start date
Distraction-free home workspace with a secure internet connection

Benefits

Comp & perks

Mileage reimbursement for business-related travel
12 paid holidays
Up to 15 days of accrued PTO
Additional time off for sick leave, jury duty, bereavement, reproductive loss, and therapy
Hybrid work model and flexible scheduling
Medical, dental, and vision benefits; up to 100% of employee premium and 50% of dependent premium covered, depending on plan
Unlimited therapy sessions funded 100% by Titanium Healthcare
Flexible Spending Accounts
Health Savings Accounts
Dependent Care Accounts
Life/AD&D insurance funded 100% by Titanium Healthcare
Supplemental disability plans
Employee Assistance Programs
Pet insurance
Employee Referral Program offering up to $1,000 per referral
401(k) plan
Roth IRA options
Career growth and development opportunities
Inclusive workplace and employee voice/community participation