Bilingual Lead Care Manager

Titanium Healthcare Inc.

. Manage an assigned caseload of adult and pediatric members .

Posted 9/21/2026full-timeInglewood • California • United StatesSenior💰 $23 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in care coordination, including conducting comprehensive assessments, developing individualized care plans, and advocating for members' needs. Proficient in maintaining compliance with healthcare regulations and providing exceptional client service in diverse environments.

Highest-signal resume keywords

Care CoordinationComprehensive AssessmentsIndividualized Care PlansBLS CertificationBilingual in Spanish

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Healthcare ExperienceSocial Services KnowledgeProblem IdentificationSolution DevelopmentDocumentation AccuracyMember AdvocacyCommunity Resource ConnectionDischarge PlanningOrganizational SkillsAttention to Detail

Soft Skills

Clear CommunicationProfessionalismIndependenceInterpersonal SkillsEmpathy

Tools & Technologies

Microsoft OfficeVirtual PlatformsEmailComputersMobile Devices

Certifications & Qualifications

BLS CertificationDriver's License

Industry Keywords

HealthcarePatient ConfidentialityCompliance StandardsCare Team CollaborationMember Support Services

About the role

Key responsibilities & impact

Manage an assigned caseload of adult and pediatric members
Maintain a caseload of up to 50 members and conduct monthly in-person visits
Conduct comprehensive assessments of members’ physical, emotional, and social needs
Develop and tailor individualized care plans based on assessment findings, medical history, preferences, and goals
Coordinate communication among healthcare providers, social workers, therapists, and other care-team members
Collaborate with medical Doctors, Clinical Consultants, Housing Navigators, and Leaders to make member-specific recommendations
Monitor member progress and update care plans according to policy and compliance requirements
Ensure prescribed treatments and interventions are followed
Communicate significant changes in member concerns and status to PCPs and specialty care providers
Provide positive member client service through telephone and in-person support
Maintain accurate records of assessments, care plans, and member interactions
Ensure compliance with relevant regulations and standards
Complete required documentation accurately and timely according to company standards
Provide leaders with case progress updates periodically or as required
Advocate for members by helping them navigate healthcare, understand treatment options, and access services
Educate members and families on health topics, treatment options, and self-care strategies
Connect members with community resources, support services, and programs such as housing assistance, financial aid, and counseling
Plan and coordinate discharge for members leaving hospitals or long-term care facilities
Participate in training new employees
Perform other duties as assigned or required by departmental policy

Requirements

What you’ll need

Diploma/GED required
Minimum 1+ years of experience in healthcare, social services, or care coordination
Current and valid Driver’s License with a clean driving record
Reliable transportation and proof of auto insurance
Current BLS certification from the American Heart Association upon start date
Distraction-free home workspace with a secure internet connection
Fluent in English, written and verbal
Bilingual in Spanish
Ability to communicate clearly in-person, by phone, and electronically
Adequate hearing and vision, with corrective devices if necessary
Ability to identify problems and use logic and related information to develop and implement solutions
Excellent organizational skills and attention to detail
Commitment to maintaining patient confidentiality and adhering to ethical standards in healthcare practice
Ability to lift, carry, push, or pull up to 20–25 pounds
Ability to climb stairs or navigate uneven terrain
Ability to bend, reach, and conduct in-person visits in non-traditional environments
Ability to remain in a stationary position
Ability to move around the office and/or travel throughout the community
Ability to operate a vehicle and travel to meet members around the community
Ability to maintain professionalism and safety in diverse environments
Ability to work independently and complete assignments within established policies and procedures
Frequent use of computers, keyboards, and handheld/mobile devices
Ability to type for extended periods
Competent with computers, email, virtual platforms, and Microsoft Office-based programs

Benefits

Comp & perks

Mileage reimbursement for business-related travel
12 paid holidays
Up to 15 days of accrued PTO
Additional time off for sick leave, jury duty, bereavement, reproductive loss, and therapy
Hybrid work model and schedule flexibility
Medical, dental, and vision benefits; employer covers up to 100% of employee premium and 50% of dependent premiums depending on plan
Unlimited therapy sessions funded 100% by Titanium Healthcare
Flexible Spending Accounts
Health Savings Accounts
Dependent Care Accounts
Life/AD&D insurance funded 100% by Titanium Healthcare
Supplemental disability plans
Employee Assistance Programs
Pet insurance
Employee Referral Program: up to $1000 per referral
401(k) plan
Roth IRA options
Career growth and development opportunities