Senior Director of Product Management

Tivly

. Define and deliver product vision and strategy aligned with Tivly’s goals and growth trajectory .

Posted 11/11/2026full-timeRemote • United StatesSenior💰 $150,000 - $170,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in product management, agile delivery, and cross-functional collaboration, with a strong focus on establishing and governing product management standards. Proven ability to lead teams, manage concurrent workstreams, and effectively communicate with stakeholders at all levels.

Highest-signal resume keywords

10+ Years Of Product Management ExperienceAgile Delivery ExpertiseJira Workflow ManagementCross-Functional Communication SkillsStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Vision DefinitionProduct Roadmap DevelopmentBacklog ManagementSprint PlanningStory WritingAcceptance Criteria DevelopmentVelocity TrackingRequirements DocumentationAgile TransformationProcess Governance

Soft Skills

Executive PresencePolished Written CommunicationVerbal CommunicationCoachingStakeholder Facilitation

Tools & Technologies

JiraADOAgile Tools

Industry Keywords

Product ManagementClient ServicesCRMCMSAI-Enabled CapabilitiesProduct OperationsHigh-Volume Environments

About the role

Key responsibilities & impact

Define and deliver product vision and strategy aligned with Tivly’s goals and growth trajectory
Shape the product roadmap across CRM, CMS, Client Services, and AI-enabled capabilities
Serve as the authority on product management process across business, product, and operations stakeholders
Own the end-to-end Jira workflow, including epic framing, story writing, acceptance criteria, sprint planning, and backlog refinement
Drive technology roadmap execution with engineering leadership and establish shared delivery standards
Manage concurrent workstreams across product, contact center, client services, security, and marketing
Own planning cadence and sprint ceremony structure in partnership with engineering
Coach product and engineering teams on agile process, story quality, and scope management
Establish and govern PM standards, including backlog structure, prioritization frameworks, story point estimation, and velocity tracking
Align product, UX, engineering, contact center, marketing, and client services on priorities, tradeoffs, and delivery timelines
Lead discovery efforts, including stakeholder facilitation sessions, workflow mapping, and requirements documentation
Manage and develop direct reports in UX and Product Management, supporting process discipline, stakeholder communication, and career growth
Report to the Chief Information Officer

Requirements

What you’ll need

10+ years of product management experience, including at least 3 years in a senior or director-level role
Expertise in agile delivery, including story authoring, sprint facilitation, backlog management, and planning in Jira, ADO, or a comparable tool
Experience establishing or scaling PM/PO practice standards across multiple delivery teams, including onboarding and process governance
Strong cross-functional communication and stakeholder management skills across product, engineering, operations, and client-facing teams
Executive presence with polished written and verbal communication
Comfort representing product decisions in partner and leadership settings
Ability to thrive in fast-paced, high-volume environments with multiple concurrent workstreams
Experience scaling a PM or product operations function, leading agile transformation, or driving adoption of new tools, workflows, or operating models is a plus
Must currently reside in Alabama, Florida, Georgia, Michigan, Mississippi, Missouri, North Carolina, Oklahoma, Tennessee, Texas, or Virginia
Must be authorized to work in the U.S. without visa sponsorship

Benefits

Comp & perks

Medical, Dental, and Vision Insurance
Paid Time Off (PTO) and Paid Sick Time
Flexible Scheduling (Flex Time)
Flexible Spending Accounts (FSA) for health and dependent care
Company-paid Short- and Long-Term Disability
No-cost mental, emotional, and physical well-being support through the First Stop Health app
401(k) with 4% company match
Pay for designated holidays without having to work