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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive product management expertise with a focus on agile delivery, stakeholder engagement, and cross-functional collaboration. Proven ability to define product vision, manage concurrent workstreams, and establish governance standards across multiple teams.
Highest-signal resume keywords
10+ Years Product Management ExperienceAgile Delivery ExpertiseJira Workflow ManagementCross-Functional Communication SkillsStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Vision DefinitionRoadmap DevelopmentBacklog ManagementSprint PlanningStory WritingAcceptance Criteria DevelopmentVelocity TrackingRequirements DocumentationAgile TransformationPM/PO Practice Standards
Soft Skills
Executive PresencePolished CommunicationCoaching SkillsFacilitation SkillsAbility to Thrive in Fast-Paced Environments
Tools & Technologies
JiraADOAgile ToolsWorkflow Mapping ToolsCollaboration Platforms
Industry Keywords
Product ManagementClient ServicesCRMCMSAI-Enabled CapabilitiesStakeholder FacilitationProcess GovernanceDelivery StandardsConcurrent WorkstreamsProduct Operations
About the role
Key responsibilities & impact- Define and deliver product vision and strategy aligned with Tivly’s goals and growth trajectory
- Shape the product roadmap across CRM, CMS, Client Services, and AI-enabled capabilities
- Serve as the authority on product management process across business, product, and operations stakeholders
- Own the end-to-end Jira workflow, including epic framing, story writing, acceptance criteria, sprint planning, and backlog refinement
- Drive technology roadmap execution with engineering leadership and establish shared delivery standards
- Manage concurrent workstreams across product, contact center, client services, security, and marketing
- Own planning cadence and sprint ceremony structure in partnership with engineering
- Coach product and engineering teams on agile process, story quality, and scope management
- Establish and govern PM standards, including backlog structure, prioritization frameworks, story point estimation, and velocity tracking
- Align product, UX, engineering, contact center, marketing, and client services on priorities, tradeoffs, and delivery timelines
- Lead discovery efforts, including stakeholder facilitation sessions, workflow mapping, and requirements documentation
- Manage and develop direct reports in UX and Product Management
Requirements
What you’ll need- 10+ years of product management experience, including at least 3 years in a senior or director-level role
- Demonstrated expertise in agile delivery, including story authoring, sprint facilitation, backlog management, and planning in Jira, ADO, or a comparable tool
- Experience establishing or scaling PM/PO practice standards across multiple delivery teams, including onboarding and process governance
- Strong cross-functional communication and stakeholder management skills across product, engineering, operations, and client-facing teams
- Executive presence with polished written and verbal communication
- Comfort representing product decisions in partner and leadership settings
- Ability to thrive in fast-paced, high-volume environments with multiple concurrent workstreams
- Experience scaling a PM or product operations function, leading agile transformation, or driving adoption of new tools, workflows, or operating models is a plus
- Candidates must currently reside in Alabama, Florida, Georgia, Michigan, Mississippi, Missouri, North Carolina, Oklahoma, Tennessee, Texas, or Virginia
- Must be authorized to work in the U.S. without visa sponsorship
Benefits
Comp & perks- Medical, Dental, and Vision Insurance
- Paid Time Off (PTO) and Paid Sick Time
- Flexible Scheduling (Flex Time)
- Flexible Spending Accounts (FSA) for health and dependent care
- Company-paid Short- and Long-Term Disability
- No-cost mental, emotional, and physical well-being support through the First Stop Health app
- 401(k) with 4% company match
- Pay for designated holidays without having to work
