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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in People Operations, including onboarding, offboarding, and employee relations, while ensuring compliance with U.S. employment law and managing leaves of absence. Proven ability to maintain accurate employee data and support HR system rollouts and performance cycles.
Highest-signal resume keywords
HR Generalist ExperienceEmployee Relations ManagementU.S. Employment Law KnowledgeLeave of Absence AdministrationHR Process Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
OnboardingOffboardingWorkplace InvestigationsCompensation BenchmarkingPolicy DevelopmentEmployee Data ManagementPerformance ManagementCompliance AuditsFMLA AdministrationMulti-State Compliance
Soft Skills
Clear CommunicationStrong Organization SkillsAttention to DetailCoaching ManagersSound Judgment
Tools & Technologies
RipplingBambooHR
Certifications & Qualifications
SHRM-CPPHR
Industry Keywords
People OperationsRemote Workforce ManagementEmployee EngagementStartup ExperienceGlobal Teams Compliance
About the role
Key responsibilities & impact- Run core people operations, including onboarding, offboarding, employee changes, and records maintenance
- Serve as a trusted first point of contact for employees and managers
- Coach managers through performance, conduct, and team concerns
- Conduct fair and well-documented workplace investigations
- Partner with the VP of People Operations on compensation benchmarking, salary bands, benefits strategy, offers, raises, and annual reviews
- Manage leaves of absence from first request through return to work, including FMLA, state family and medical leave programs, disability, and accommodation requests
- Track and develop policies for federal and state employment law changes affecting the remote workforce
- Maintain required postings and notices and support audits, policy updates, and annual compliance work
- Support HR system rollouts, benefits enrollment, performance cycles, and employee engagement initiatives
- Maintain clean employee data and produce reports for leadership decision-making
Requirements
What you’ll need- 5+ years of hands-on experience as an HR or People Operations generalist, handling a broad range of employee questions on your own
- A track record of managing employee relations matters, including investigations, with sound judgment and discretion
- Working knowledge of U.S. employment law and multi-state compliance, including FMLA, ADA and state leave programs
- Experience administering leaves of absence and accommodations from start to finish
- Experience building or improving HR processes and documenting them so others can follow them
- Strong organization skills, accuracy, and close attention to detail
- Clear written and verbal communication with employees at every level
- Experience at a startup or high-growth company (nice to have)
- Experience supporting a remote workforce spread across many states (nice to have)
- Familiarity with HR systems such as Rippling or BambooHR (nice to have)
- Experience with global teams and compliance functions (nice to have)
- HR certification such as SHRM-CP or PHR (nice to have)
Benefits
Comp & perks- Remote-first collaborative work environment
- Paid time off
- 401K with company match
- Health Plan
- The opportunity to work at the intersection of healthcare, pharmacy, and AI
- Meaningful ownership and opportunity to grow as TJM Labs continues to scale