IT Support Specialist

TMG Property Management Services NW

. Resolve help desk tickets for login, software, printer, device, and connectivity issues .

Posted 9/16/2026full-timeVancouver • Washington • United StatesJunior💰 $25 - $32 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in resolving help desk tickets, managing user accounts, and supporting Microsoft 365 and Windows devices. Proficient in maintaining IT documentation and providing exceptional customer service during employee onboarding and offboarding.

Highest-signal resume keywords

Help Desk SupportMicrosoft 365 SupportActive Directory ManagementCompTIA A+ CertificationTicketing Systems Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Help Desk SupportDesktop SupportActive DirectoryNetworking KnowledgeTicket Management

Soft Skills

Strong Communication SkillsCustomer Service SkillsAbility to Manage Priorities

Tools & Technologies

NinjaRMMAutomateAzureSharePointPower Automate

Certifications & Qualifications

CompTIA A+CompTIA Network+

Industry Keywords

Employee OnboardingIT DocumentationManaged Service Provider ExperienceRemote SupportTicket Records Maintenance

Tech Stack

Tools & technologies

Azure

About the role

Key responsibilities & impact

Resolve help desk tickets for login, software, printer, device, and connectivity issues
Set up computers, workstations, software, and equipment for employees
Create and disable user accounts, mailboxes, and basic Active Directory access
Support Microsoft 365, Windows devices, mobile devices, and business applications
Assist with employee onboarding and offboarding
Maintain clear ticket notes and IT documentation
Travel to company locations when an issue cannot be resolved remotely
Resolve issues efficiently and communicate clearly
Maintain accurate ticket records and support employees throughout the process

Requirements

What you’ll need

One to two years of help desk, desktop support, or related IT experience
Experience with Windows and Microsoft 365
Basic Active Directory and networking knowledge
Strong communication and customer-service skills
Ability to manage multiple tickets and priorities
Willingness to travel between company locations
Managed service provider experience preferred
CompTIA A+ and Network+ certifications, or equivalent hands-on experience preferred
Experience with ticketing systems, NinjaRMM, Automate, Azure, SharePoint, or Power Automate preferred
Familiarity with AppFolio, Adobe, Zoho, Caliber, or Timeslips preferred

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account TMG Property Management Services NW Website LinkedIn All Job Openings 51 - 200 employees Founded 1985 🏠 Real Estate 🛍️ eCommerce 🏢 Enterprise Real Estate
eCommerce
Enterprise TMG Property Management Services NW is a comprehensive property management company operating in the Pacific Northwest, specifically in Washington and Oregon. Established in 1985, TMG specializes in managing single-family and multifamily properties, offering services such as tenant placement, property inspections, and maintenance. They aim to maximize returns for property owners while ensuring a comfortable living experience for tenants through various resident resources and support programs. IT Support Specialist 🔥 45 minutes ago 🏢🏡 Vancouver – Hybrid 💵 $25 - $32 / hour ⏰ Full Time 🟢 Junior 💻 IT Support 🚫👨‍🎓 No degree required 👻 Ghost score 0% Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Resolve help desk tickets for login, software, printer, device, and connectivity issues
Set up computers, workstations, software, and equipment for employees
Create and disable user accounts, mailboxes, and basic Active Directory access
Support Microsoft 365, Windows devices, mobile devices, and business applications
Assist with employee onboarding and offboarding
Maintain clear ticket notes and IT documentation
Travel to company locations when an issue cannot be resolved remotely
Resolve issues efficiently and communicate clearly
Maintain accurate ticket records and support employees throughout the process 🎯 Requirements
One to two years of help desk, desktop support, or related IT experience
Experience with Windows and Microsoft 365
Basic Active Directory and networking knowledge
Strong communication and customer-service skills
Ability to manage multiple tickets and priorities
Willingness to travel between company locations
Managed service provider experience preferred
CompTIA A+ and Network+ certifications, or equivalent hands-on experience preferred
Experience with ticketing systems, NinjaRMM, Automate, Azure, SharePoint, or Power Automate preferred
Familiarity with AppFolio, Adobe, Zoho, Caliber, or Timeslips preferred Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score View More IT Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Remote jobs Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources About us Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass Resume Review AI Apply Copilot OpenClaw job finder API docs Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs