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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in trading operations and technical support, with strong capabilities in SQL for data analysis and automation using Python. Proficient in managing MT4/MT5 platforms and communicating effectively with diverse stakeholders.
Highest-signal resume keywords
MT4/MT5 AdministrationSQL Data AnalysisPython AutomationTrading Operations ExperienceFinancial Markets Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SQLPythonMT4 AdministrationMT5 AdministrationData AnalysisRisk ManagementTroubleshootingReportingScriptingOperational Risk Identification
Soft Skills
Analytical SkillsProblem-SolvingPrioritisationAttention to DetailClear Communication
Tools & Technologies
MT4MT5Copy TradingMAMDynamic Margin
Industry Keywords
Trading OperationsFinancial ServicesBrokerageCFDForexLeveraged TradingRisk ControlsChange ProceduresOperational RequestsPlatform Controls
Tech Stack
Tools & technologiesPythonSQL
About the role
Key responsibilities & impact- Own the day-to-day case queue: triage, prioritise and resolve operational requests and incidents end to end, and follow up on root causes.
- Configure and administer MT4/MT5 trading settings, risk parameters and platform controls, implementing changes under established change procedures.
- Support and troubleshoot platform plugins, including Copy Trading, MAM (Multi-Account Manager) and Dynamic Margin.
- Investigate platform and plugin issues using logs and SQL; resolve routine cases and escalate complex ones with evidence and a proposed fix.
- Build and maintain recurring reports and monitoring checks, automating repetitive tasks with SQL and scripting.
- Work with various teams to identify trading-related operational risks, and explain findings clearly to technical and non-technical stakeholders.
- Maintain procedures and documentation, and propose practical improvements to controls and workflows.
Requirements
What you’ll need- 2–4 years of experience in trading operations, technical operations, risk, data analysis or a related role, ideally in financial services.
- Working SQL, with the ability to query and analyse trading and platform data independently.
- Coding experience (e.g. Python) to automate tasks or analyse data.
- Solid grasp of financial markets and trading concepts, and an interest in learning brokerage operations.
- Strong analytical, problem-solving and prioritisation skills, with attention to detail and sound judgement.
- Clear communicator who works well with technical and non-technical stakeholders.
- Experience in a brokerage, CFD, Forex or leveraged trading environment.
- Hands-on MT4/MT5 exposure (administration, configuration, risk controls) and plugins such as Copy Trading, MAM or Dynamic Margin.
- Degree in Finance, Economics, Business, IT, Engineering or a related field; relevant experience also considered.
- Business-level Mandarin, written and spoken.
Benefits
Comp & perks- Competitive salary and performance-based bonuses.
- Opportunities for career growth and development within a global company.
- Collaborative and inclusive work environment with exposure to cross-region operations.
- Health and wellness benefits.
- Flexible working arrangements.
