Access Management Analyst

Tokio Marine HCC

. Process access requests, changes and removals accurately within agreed service levels, ensuring approvals, evidence and policy requirements are met .

Posted 11/6/2026full-timeBridgend • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Access Management and Identity and Access Management, with a strong focus on user access controls, role-based access control, and compliance with audit requirements. Proven ability to analyze processes, identify control gaps, and implement improvements while collaborating effectively with technical teams and stakeholders.

Highest-signal resume keywords

Access ManagementIdentity And Access ManagementWindows Active Directory AdministrationAnalytical And Problem-Solving SkillsServiceNow Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

User Access ControlsRole-Based Access ControlAccess Provisioning ControlsProcess ImprovementSegregation Of DutiesAudit EvidenceAccess Control MatricesOperational Issue InvestigationRequirements GatheringControl Gap Identification

Soft Skills

Clear Communication SkillsStrong Organisational SkillsAttention To DetailAbility To Manage Competing PrioritiesRelationship Building

Tools & Technologies

ServiceNowAccess Review PlatformsWorkflow Tools

Certifications & Qualifications

Professional Qualification In Identity And Access ManagementCyber Security CertificationAudit CertificationIT Service Management Certification

Industry Keywords

IT SecurityRegulated OrganisationSpecialty InsuranceLloyd's MarketITILISO 27001NIST Cybersecurity FrameworkCyber Essentials

Tech Stack

Tools & technologies

Cyber SecurityITSMServiceNow

About the role

Key responsibilities & impact

Process access requests, changes and removals accurately within agreed service levels, ensuring approvals, evidence and policy requirements are met
Support joiner, mover and leaver controls, investigate exceptions and strengthen mover processes
Administer and troubleshoot access through Windows Active Directory groups and application-specific access models
Maintain records and resolve failed, overdue or incomplete access activity
Coordinate application access reviews, attestations, decisions, remediation and evidence
Develop and operationalise segregation of duties processes, including role conflicts, risk review, remediation tracking and reporting
Maintain access control matrices, role definitions, procedures, knowledge articles and audit evidence
Support audit, compliance and assurance activity by gathering evidence, investigating findings and completing improvement actions
Lead Access Management problems and improvement initiatives from analysis through implementation
Analyse processes and controls, gather requirements, coordinate testing and implementation, and confirm intended outcomes
Support rollout of role-based access control across priority business areas
Support onboarding applications into the access review platform
Improve ServiceNow catalogue items, forms, workflows, knowledge and reporting
Represent Access Management in projects and Service Transition activity
Identify and embed improvements using service data, control exceptions, audit findings and recurring issues
Build relationships with IT teams, application owners, control functions and business stakeholders
Identify risks and control gaps, coordinate actions through resolution, and maintain progress documentation
Share knowledge and contribute to a resilient team service

Requirements

What you’ll need

Relevant experience in Access Management, Identity and Access Management, IT security or IT operations, including practical responsibility for user access controls
Practical understanding of joiner, mover and leaver processes, role-based access control, application access reviews and access provisioning controls
Experience administering users and groups in Windows Active Directory and working with application-specific access models
Strong analytical and problem-solving skills, including investigating operational issues, access control gaps and recurring problems, identifying root causes and driving documented resolution
Experience gathering and analysing requirements from business and technical stakeholders and translating them into practical process, control or system improvements
Ability to assess and document current-state processes, identify control gaps and inefficiencies, and define requirements for improved future-state processes
Understanding of approvals, least privilege, segregation of duties, traceability and audit evidence
Ability to take ownership of problems or improvement initiatives and drive delivery through implementation
Experience with service management or workflow tools, preferably ServiceNow
Strong organisational skills, attention to detail and ability to manage competing priorities
Clear communication skills and confidence working with technical teams, application owners, business stakeholders and control functions
Desirable: experience with role-based access control delivery, segregation of duties, application onboarding or access-control improvement projects
Desirable: experience in a regulated organisation, ideally specialty insurance or the Lloyd's market
Desirable: awareness of ITIL, ISO 27001, NIST Cybersecurity Framework or Cyber Essentials
Desirable: relevant professional qualification or continued development in Identity and Access Management, cyber security, audit or IT service management

Benefits

Comp & perks

Competitive salary and employee benefit package
Equal opportunity employer