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Security Operations Engineer
Tokio Marine HCC. Review and investigate MDR alerts requiring customer follow-up.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in security operations and incident response, with a strong focus on log analysis, security investigations, and compliance frameworks. Proficient in deploying and troubleshooting MDR technologies while effectively communicating technical concepts to diverse audiences.
Highest-signal resume keywords
Security OperationsIncident ResponseLog AnalysisMSSP/MDR/SOC ExperienceMicrosoft 365
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Log AnalysisSecurity InvestigationIncident ValidationTechnical TroubleshootingPolicy Configuration ValidationCyber Hygiene AssessmentsSecurity Best PracticesEndpoint SecurityNetwork Security TechnologiesSecurity Controls
Soft Skills
Analytical SkillsDetail-OrientedCollaborative Team PlayerEffective Communication
Tools & Technologies
Microsoft DefenderSophosCrowdStrikeSentinelOneMDR PlatformsCybersecurity Best Practices
Certifications & Qualifications
Security+CySA+SC-200Sophos Engineer
Industry Keywords
NIST CSFCIS ControlsCompliance FrameworksCybersecurityManaged Services
Tech Stack
Tools & technologiesCloudCyber Security
About the role
Key responsibilities & impact- Review and investigate MDR alerts requiring customer follow-up.
- Support incident validation, scoping, and remediation activities.
- Conduct log analysis and security investigations.
- Assist customers with containment and recovery validation.
- Document investigative findings and recommendations.
- Support deployment and administration of Sophos MDR technologies.
- Assist with endpoint onboarding, integrations, and configuration activities.
- Troubleshoot technical issues involving MDR platforms.
- Validate policy configurations and security controls.
- Maintain technical documentation and operational runbooks.
- Support Cyber Hygiene assessments and compliance reviews.
- Assist with security maturity evaluations.
- Review customer environments for security improvement opportunities.
- Provide technical recommendations aligned to security best practices.
- Work closely with TAMs on customer engagements.
- Coordinate with Sophos MDR teams during investigations.
- Support DFIR personnel during escalated incidents.
- Participate in service improvement initiatives.
- Prioritize investigations, technical support requests, and operational activities.
- Prepare technical reports, investigation summaries, and operational documentation.
- Analyze security events, endpoint telemetry, cloud audit logs, network traffic, and security platform data.
- Validate alerts, identify root causes, and recommend remediation actions.
- Maintain awareness of emerging threats, attack techniques, and cybersecurity best practices.
- Comply with corporate security policies, confidentiality requirements, and regulatory obligations.
- Contribute to operational processes and technical playbooks.
- Partner with Technical Account Managers, Sophos MDR personnel, internal engineering teams, and DFIR consultants during investigations and escalations.
- Support knowledge sharing and continuous improvement across the Managed Services organization.
Requirements
What you’ll need- Minimum 4 Year Bachelors Degree in Cyber security, Computer Science, information Technology related degree.
- 3+ years in security operations, cybersecurity engineering, SOC operations, incident response, or IT security.
- Knowledge of Microsoft 365, Google Workspace, endpoint security, network security technologies, log analysis, and security investigation methodologies.
- Strong troubleshooting and analytical skills.
- Experience supporting MSSP, MDR, or SOC environments.
- Familiarity with NIST CSF, CIS Controls, and common compliance frameworks.
- Experience supporting Microsoft Defender, Sophos, CrowdStrike, SentinelOne, or similar platforms.
- Professional proficiency in Spanish (written and verbal) with the ability to communicate technical and security concepts to Spanish-speaking customers.
- Ability to effectively communicate technical and security concepts to both technical and non-technical audiences in English; Spanish language proficiency is a plus.
- Preferred Security+, CySA+, SC-200, Sophos Engineer, or similar certifications a plus.
- DFW based candidates preferred.
- Detail-oriented and process-driven.
- Collaborative team player.
Benefits
Comp & perks- Competitive salary and employee benefit package
- Strong learning culture
- Growth perspectives
- 6% 401K match
- 20 days of PTO and 2 Floating Days
- Paid parental leave
- An opportunity to love what you do