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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Electrical Engineering, Mechatronics, and Automation Engineering, with a strong focus on field service activities, troubleshooting, and customer relationship management. Proficient in delivering technical support and training while ensuring optimal performance of sorting systems.
Highest-signal resume keywords
Electrical Engineering DegreeField Service ExperienceTroubleshooting SkillsFluent in Polish and Good EnglishCustomer-Oriented Mindset
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Electrical TroubleshootingMechanical TroubleshootingField Service ActivitiesTechnical SupportSystem OptimizationInstallation and CommissioningMaintenance and RepairService ReportingTraining DeliveryProject Management
Soft Skills
Communication SkillsInterpersonal SkillsOrganizational SkillsCultural SensitivityCustomer Relationship Management
Certifications & Qualifications
Valid Driver's License (Category B)
Industry Keywords
Sensor-Based Sorting SystemsTOMRA RecyclingTechnical InterventionsCentral & Eastern EuropeCustomer Satisfaction
About the role
Key responsibilities & impact- Install, commission, test, integrate, optimize, maintain, troubleshoot, and repair TOMRA Recycling sensor-based sorting systems
- Perform field service activities primarily in Poland, with support across the Czech Republic, Slovakia, Lithuania, Latvia, and Estonia as required
- Prepare comprehensive service reports after installations, maintenance activities, and technical interventions
- Report service activities, expenses, spare parts usage, and other operational data accurately and on time
- Deliver on-site training to customer maintenance and service teams
- Support the development of fellow TOMRA Service Engineers
- Provide technical support by phone and respond promptly to customer and equipment-related field issues
- Collaborate with Sales and Project Management teams through technical expertise and field insights
- Maximize sorting-system performance, reliability, availability, and customer satisfaction
- Complete field service projects on time, within budget, and according to quality and safety standards
- Build and maintain customer relationships as a trusted technical advisor and TOMRA ambassador
Requirements
What you’ll need- Degree in Electrical Engineering, Mechatronics, Automation Engineering, or a related technical discipline; alternatively, a technical qualification with relevant field service experience
- 3-5 years of experience in a similar field service, maintenance, technical support, or industrial service role
- High willingness to travel, with approximately 80-90% of working time spent on customer sites across Poland and the broader Central & Eastern European region
- Strong electrical and mechanical troubleshooting skills
- Good communication and interpersonal skills, with the ability to explain technical topics clearly
- Customer-oriented mindset and ability to work effectively with people from different cultures and backgrounds
- Strong organizational skills and ability to manage multiple tasks and priorities
- Hands-on approach, willingness to travel, and passion for technology and engineering
- Fluent in Polish and good English, written and spoken
- Valid driver's license (Category B)
Benefits
Comp & perks- Annual performance bonus
- Company car
- Private medical insurance package
- MultiSport card (70% funded by the company)
- Holiday allowance
- Employee Capital Plans (PPK)
- Company-sponsored English lessons
- Comprehensive onboarding and training
- Opportunity to work for a global market leader in sustainability and resource recovery
- Employees can work remotely