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TOMRA

Field Service Engineer

TOMRA

. Commission, test, integrate, and start up TOMRA sorting equipment .

Posted 9/17/2026full-timeRemote • JapanMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Electrical, Mechanical, and Mechatronics Engineering with a strong focus on Field Service and Industrial Maintenance. Proficient in troubleshooting, customer support, and delivering training in multicultural environments.

Highest-signal resume keywords
Electrical EngineeringField Service ExperienceTroubleshooting SkillsCustomer SupportJapanese Language Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Mechanical EngineeringMechatronics EngineeringAutomationCommissioningPreventive MaintenanceTechnical UpgradesDiagnostic AbilitiesSystem IntegrationTechnical DocumentationService Reporting
Soft Skills
Problem-Solving SkillsCommunication SkillsInterpersonal SkillsOrganizational SkillsCustomer-Focused Mindset
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Industrial MaintenanceTechnical SupportEquipment OptimizationOn-Site SupportRemote SupportMulticultural Environments

About the role

Key responsibilities & impact
  • Commission, test, integrate, and start up TOMRA sorting equipment
  • Perform preventive maintenance, repairs, and technical upgrades
  • Diagnose and resolve electrical, mechanical, and system-related issues
  • Provide on-site and remote technical support to customers
  • Optimize machine performance and maximize equipment uptime
  • Deliver customer training for operators and maintenance teams
  • Prepare detailed service reports and technical documentation
  • Support Sales and Project Management teams with technical expertise
  • Participate in on-call support activities when required
  • Share field feedback and improvement opportunities with internal teams

Requirements

What you’ll need
  • Degree, diploma, or equivalent qualification in Electrical, Mechanical, Mechatronics, or Electro-Mechanical Engineering
  • Experience in Field Service, Industrial Maintenance, Automation, Commissioning, or similar technical environments
  • Strong troubleshooting and problem-solving skills
  • Ability to work independently and manage technical issues in the field
  • Experience working directly with customers in industrial environments
  • Strong communication and interpersonal skills
  • Customer-focused and service-oriented mindset
  • Excellent analytical and diagnostic abilities
  • Self-motivated with a proactive approach to problem-solving
  • Ability to remain calm and effective under pressure
  • Strong organizational and reporting skills
  • Comfortable working in multicultural and international environments
  • Japanese: Business-level proficiency
  • English: Professional working proficiency
  • Willingness to travel extensively throughout Japan
  • Ability to travel internationally on occasion when required
  • Valid driver's license

Benefits

Comp & perks
  • A meaningful role supporting the circular economy
  • Exposure to industry-leading sorting technology
  • International career opportunities within a global organization
  • Ongoing technical and professional development
  • A collaborative and supportive team culture
  • High levels of ownership and autonomy