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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in electrical engineering and industrial maintenance, with a strong focus on troubleshooting electromechanical systems and providing customer service. Proficient in technical documentation and capable of training operators and maintenance teams effectively.
Highest-signal resume keywords
Electrical Engineering QualificationTroubleshooting Electromechanical SystemsPreventive Maintenance ExperienceFluency in French and EnglishCustomer Service Orientation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Fault DiagnosisIndustrial Equipment RepairCommissioning EquipmentTechnical DocumentationIT SkillsNetwork ConfigurationMobile After-Sales ServiceInstallationField Technical Support
Soft Skills
Interpersonal SkillsCommunication SkillsCustomer-Focused Approach
Certifications & Qualifications
Category B Driving License
Industry Keywords
Sorting EquipmentMaintenance OperationsTechnical ExpertiseService QualityField Service Team
About the role
Key responsibilities & impact- Install and commission sorting equipment at customer sites
- Perform maintenance and troubleshooting operations
- Train operators and maintenance teams
- Provide technical expertise and advise customers
- Represent TOMRA to customers and contribute to service quality
- Prepare customer visits from home
- Write service reports
- Update technical documentation
- Provide remote assistance when necessary
- Work primarily in Nouvelle-Aquitaine and neighboring regions
- Occasionally travel to other regions of France
- Collaborate with the national Field Service team as business needs require
Requirements
What you’ll need- Technical qualification at Bac+2 level or higher in electrical engineering, industrial maintenance, automation, electronics, or a related field
- Practical experience diagnosing electrical faults and troubleshooting electromechanical systems
- Fluency in French and the ability to communicate effectively in English in a technical and professional environment
- Proven experience in preventive maintenance, fault diagnosis, and repairing industrial equipment in a customer-focused environment
- Good IT skills, particularly with PC systems, networks, and network configuration
- Experience in mobile after-sales service, customer-site maintenance, commissioning, installation, or field technical support is a strong advantage
- Customer service orientation and excellent interpersonal skills
- A valid Category B driving license is essential
Benefits
Comp & perks- Annual bonus of up to 10%
- Company vehicle with fuel/charging card, available for personal use
- Family health insurance fully funded by TOMRA
- All travel, accommodation, and travel insurance expenses covered
- Income protection plan including salary continuation and life insurance
- 25 days of paid annual leave plus additional RTT days
- Laptop, mobile phone, tools, personal protective equipment, and workwear provided
- Ongoing training and development through TOMRA Learn
- Employee share ownership plan on preferential terms
- Long-service bonus every five years
- Team events and social gatherings
- Home-based position
