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TOMRA

Field Service Technician, Electromechanical

TOMRA

. Install and commission sorting equipment at customer sites .

Posted 10/28/2026full-timeRemote • FranceMid-LevelSenior💰 €41,800 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in electrical engineering and industrial maintenance, with a strong focus on troubleshooting electromechanical systems and providing customer service. Proficient in technical documentation and capable of training operators and maintenance teams effectively.

Highest-signal resume keywords
Electrical Engineering QualificationTroubleshooting Electromechanical SystemsPreventive Maintenance ExperienceFluency in French and EnglishCustomer Service Orientation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Fault DiagnosisIndustrial Equipment RepairCommissioning EquipmentTechnical DocumentationIT SkillsNetwork ConfigurationMobile After-Sales ServiceInstallationField Technical Support
Soft Skills
Interpersonal SkillsCommunication SkillsCustomer-Focused Approach
Certifications & Qualifications
Category B Driving License
Industry Keywords
Sorting EquipmentMaintenance OperationsTechnical ExpertiseService QualityField Service Team

About the role

Key responsibilities & impact
  • Install and commission sorting equipment at customer sites
  • Perform maintenance and troubleshooting operations
  • Train operators and maintenance teams
  • Provide technical expertise and advise customers
  • Represent TOMRA to customers and contribute to service quality
  • Prepare customer visits from home
  • Write service reports
  • Update technical documentation
  • Provide remote assistance when necessary
  • Work primarily in Nouvelle-Aquitaine and neighboring regions
  • Occasionally travel to other regions of France
  • Collaborate with the national Field Service team as business needs require

Requirements

What you’ll need
  • Technical qualification at Bac+2 level or higher in electrical engineering, industrial maintenance, automation, electronics, or a related field
  • Practical experience diagnosing electrical faults and troubleshooting electromechanical systems
  • Fluency in French and the ability to communicate effectively in English in a technical and professional environment
  • Proven experience in preventive maintenance, fault diagnosis, and repairing industrial equipment in a customer-focused environment
  • Good IT skills, particularly with PC systems, networks, and network configuration
  • Experience in mobile after-sales service, customer-site maintenance, commissioning, installation, or field technical support is a strong advantage
  • Customer service orientation and excellent interpersonal skills
  • A valid Category B driving license is essential

Benefits

Comp & perks
  • Annual bonus of up to 10%
  • Company vehicle with fuel/charging card, available for personal use
  • Family health insurance fully funded by TOMRA
  • All travel, accommodation, and travel insurance expenses covered
  • Income protection plan including salary continuation and life insurance
  • 25 days of paid annual leave plus additional RTT days
  • Laptop, mobile phone, tools, personal protective equipment, and workwear provided
  • Ongoing training and development through TOMRA Learn
  • Employee share ownership plan on preferential terms
  • Long-service bonus every five years
  • Team events and social gatherings
  • Home-based position