FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates technical expertise in TOMRA RVM products, with strong problem-solving abilities and effective communication skills in both English and Mandarin. Capable of analyzing machine data and service trends while adhering to safety standards and operational requirements.
Highest-signal resume keywords
Technical Support ExperienceMachine Data AnalysisStrong Communication SkillsEngineering DegreeProblem-Solving Approach
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical SupportField ServiceEquipment MaintenanceIndustrial AutomationOperational KPI AnalysisDocumentation PreparationTroubleshootingConfiguration ManagementService Desk ManagementUser Guide Development
Soft Skills
CuriosityHands-On ApproachCustomer FocusOrganizationSafety Consciousness
Tools & Technologies
TRMS BackofficeConfiguration FilesService Desk Software
Industry Keywords
TOMRA RVM ProductsHSE RequirementsIncident ReportingTechnical Case Follow-UpService Trends Monitoring
About the role
Key responsibilities & impact- Develop local technical expertise in TOMRA RVM products in Singapore
- Support installation, configuration, troubleshooting, and technical case follow-up
- Prepare fault documentation and raise and manage service desk cases
- Collaborate with TOMRA R&D teams in China to investigate and resolve technical issues
- Use TRMS backoffice, configuration files, and local parameters for operational support
- Monitor machine performance and service trends
- Identify repeated issues and support corrective and preventive improvements
- Prepare and improve user guides, checklists, training materials, and technical instructions
- Support knowledge sharing with technicians, Service Operation Centre users, and other stakeholders
- Support machine deployments, pilot installations, and product introductions
- Follow TOMRA SAFE standards, local HSE requirements, and incident/hazard reporting obligations
Requirements
What you’ll need- Basic technical understanding and strong motivation to develop into a local TOMRA RVM product expert
- Curious, hands-on, and comfortable applying a structured problem-solving approach
- Ability to analyze machine data, service trends, recognition performance, and operational KPIs
- Eagerness to learn new systems, tools, and product knowledge
- Strong communication skills and ability to explain technical concepts clearly
- Well-organized, customer-focused, and safety-conscious
- Strong written and spoken English and Mandarin communication skills
- Diploma or Bachelor's Degree in Engineering, Mechatronics, Electronics, Mechanical Engineering, or a related discipline
- Fresh graduates or 1 to 2 years of relevant technical, engineering, service, or product support experience encouraged
- Experience in technical support, field service, equipment maintenance, industrial automation, or related industries is advantageous
- Ability to prepare clear documentation, incident summaries, and operational reports
Benefits
Comp & perks- Structured training, coaching, and hands-on experience
- TOMRA training programs
- Remote work availability
- Immediate position availability