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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong troubleshooting skills and effective communication abilities while providing technical support to internal customers. Proficient in managing user accounts and collaborating with support teams to enhance service delivery.
Highest-signal resume keywords
Troubleshooting SkillsActive Directory ManagementTechnical SupportFluent In EnglishTeamwork
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Computer InstallationSoftware PreparationUser Account ManagementTechnical Troubleshooting
Soft Skills
Good Communication SkillsEager To Learn
Tools & Technologies
Call Tracking System
Industry Keywords
ITComputer ScienceEngineeringProgramming
About the role
Key responsibilities & impact- Install and prepare computers and software for new employees
- Support TomTom employees with daily hardware or software issues
- Manage user accounts using Active Directory
- Help internal customers via face-to-face support, email, phone, and call tracking system
- Align with Support Engineers across different regions to participate in the global strategy
Requirements
What you’ll need- Currently enrolled in a degree program in IT, Computer Science, Engineering, Programming or a related field
- Eligible to start a full-time internship (40 hours p/w) for 6 months, starting from February/March 2026
- Live in Lodz or nearby and available to come to the office every day
- Fluent in English
- Troubleshooting skills and eager to learn
- Good communication skills and enjoy teamwork