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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong troubleshooting skills and effective communication abilities while providing face-to-face and remote support to internal customers. Proficient in user account management and collaboration with global teams to enhance support strategies.
Highest-signal resume keywords
Troubleshooting SkillsUser Account ManagementActive DirectoryFluent In EnglishTeamwork
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
User Account ManagementTroubleshooting Skills
Soft Skills
Good Communication SkillsEnjoyment Of Teamwork
Tools & Technologies
Active DirectoryCall Tracking System
Industry Keywords
Hardware SupportSoftware SupportCustomer Support
About the role
Key responsibilities & impact- Install and prepare computers and software for new employees
- Support TomTom employees with daily hardware and software issues
- Perform user account management in Active Directory
- Help internal customers via face-to-face support, email, phone, and call tracking system
- Align with Support Engineers across different global regions and participate in the global strategy
Requirements
What you’ll need- Located in Detroit, USA
- Enrolled in university or have a student permit to work
- Eligible to start an internship of a maximum of 20h/week for 6 months starting April 2027
- Fluent in English
- Troubleshooting skills and eagerness to learn
- Good communication skills and enjoyment of teamwork
- Employer does not sponsor for this role
Benefits
Comp & perks- Internship opportunity limited to a maximum of 20 hours per week for 6 months
- Hybrid work arrangement