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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in user account management and troubleshooting, with strong communication skills for effective face-to-face and remote support. Eager to learn and collaborate within a team environment while contributing to global strategies.
Highest-signal resume keywords
User Account ManagementActive DirectoryTroubleshooting SkillsFluent In EnglishTeamwork
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Good Communication SkillsEager To Learn
Industry Keywords
ITComputer ScienceEngineeringProgrammingSupport EngineersCall Tracking System
About the role
Key responsibilities & impact- Install and prepare computers and software for new employees
- Support TomTom employees with daily hardware and software issues
- Perform user account management using Active Directory
- Help internal customers via face-to-face support, email, phone, and a call tracking system
- Align with Support Engineers across different regions to contribute to the global strategy
Requirements
What you’ll need- You are a student in IT/Computer Science/Engineering/Programming or related courses
- You are enrolled in a Dutch university during the entire duration of the internship (at least 6 months)
- You are available for a minimum of 32h/week
- You are located in Amsterdam or close by, and available to come to the office every day
- You are fluent in English
- You have troubleshooting skills and eager to learn
- You have good communication skills and enjoy teamwork
Benefits
Comp & perks- Internship opportunity of at least 6 months
- Minimum availability of 32 hours per week