Staff Solutions Architect, Business Systems

Tonal

. Own end-to-end solutioning for initiatives across Tonal's Business Systems ecosystem, including NetSuite, Salesforce, iPaaS/integration layers, and connected applications .

Posted 10/6/2026full-timeSan Francisco • California • United StatesLead💰 $200,000 - $250,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in designing and deploying NetSuite and Salesforce solutions within enterprise environments, with a strong focus on integration, process improvement, and stakeholder collaboration. Proficient in iPaaS platforms and agile methodologies, with a proven ability to manage complex system changes and deliver effective training.

Highest-signal resume keywords

NetSuite Solution DesignSalesforce IntegrationIPaaS Platforms (MuleSoft, Boomi, Celigo, Workato)Agile Delivery MethodologiesOrder-to-Cash and Procure-to-Pay Processes

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

NetSuite ConfigurationSalesforce Sales CloudSalesforce Service CloudIPaaS Integration DesignData ModelingTesting StrategiesSDLC FrameworksProcess AnalysisTechnical DocumentationError Handling

Soft Skills

Cross-Functional CollaborationStakeholder EngagementProblem SolvingMentoringAdaptability

Tools & Technologies

NetSuiteSalesforceMuleSoftBoomiCeligoWorkato

Industry Keywords

Enterprise ArchitectureChange ManagementAccess ControlsAudit TrailsOmnichannel Environments

Tech Stack

Tools & technologies

ERPSDLCSwitching

About the role

Key responsibilities & impact

Own end-to-end solutioning for initiatives across Tonal's Business Systems ecosystem, including NetSuite, Salesforce, iPaaS/integration layers, and connected applications
Partner with Sales, Care, Operations, and Finance stakeholders to define systems strategy and document business requirements
Analyze current-state processes and design improved future-state processes
Facilitate design workshops and align functions with competing priorities
Own system solution design across NetSuite, Salesforce, and integrated applications
Make build/configure/buy and native/custom trade-offs
Assist technical leads with technical design documents, data models, and integration patterns
Design iPaaS and custom-solution integrations, including data schemas, error handling, reprocessing, and reconciliation
Contribute to enterprise architecture decisions and the Business Systems roadmap
Develop test strategies and test cases for functional, integration, regression, and UAT testing
Execute and coordinate testing, including stakeholder UAT, and drive defects to resolution
Own solutions through cutover, hypercare, handoff to support, delivery, and adoption
Troubleshoot process, application, and functional issues to root cause
Establish solution design standards, documentation expectations, and SDLC discipline
Apply governance practices covering change management, environment and release management, access controls, segregation of duties, and audit trails
Develop and deliver end-user training and enablement
Mentor analysts, developers, and administrators

Requirements

What you’ll need

8+ years designing and deploying NetSuite solutions in enterprise environments, including hands-on configuration and extension
Direct experience with Salesforce Sales and Services Clouds in a connected ecosystem, including data model, objects, workflows, and ERP integrations
Hands-on experience with iPaaS platforms such as MuleSoft, Boomi, Celigo, Workato, or similar
Strong functional knowledge of order-to-cash, procure-to-pay, and record-to-report financial and accounting processes
Working knowledge of lead-to-quote, order management, fulfillment and forward logistics, customer support, and returns/reverse logistics in omnichannel environments
Ability to convert ambiguous requirements into delivered solutions in complex, integrated environments
Ability to engage in detailed technical configuration discussions and future-state strategy conversations with senior business stakeholders
Proven ability to build cross-functional relationships supporting large-scale process and system changes
Experience with agile delivery methodologies and common SDLC frameworks
Ability to thrive in a fast-moving environment with parallel context switching, scoping, and delivery
Growth mindset and interest in learning new systems and domains
Best-practice knowledge of IT General Controls, including change management, access controls, and segregation of duties (nice to have)
Experience onboarding SaaS applications into an ERP ecosystem, including vendor evaluation, selection, and implementation oversight (nice to have)
Familiarity with WMS, 3PL, and carrier integrations (nice to have)
Legally authorized to work in the US and/or Canada

Benefits

Comp & perks

Health insurance
Retirement savings benefits
Life insurance
Disability benefits
Flexible paid time off
Parental leave
Other additional benefits