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Tonal

Staff Solutions Architect, Business Systems

Tonal

. Own end-to-end solutioning for initiatives across Tonal's Business Systems ecosystem, including NetSuite, Salesforce, iPaaS/integration layers, and connected applications .

Posted 9/16/2026full-timeRemote • CanadaLead💰 CA$160,000 - CA$200,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing and deploying NetSuite and Salesforce solutions within enterprise environments, with a strong focus on integration, process improvement, and stakeholder collaboration. Proficient in developing testing strategies and leading cross-functional teams through complex system changes.

Highest-signal resume keywords
NetSuite Solution DesignSalesforce Sales And Services CloudsIPaaS Platforms (MuleSoft, Boomi, Celigo, Workato)Agile Delivery MethodologiesOrder-To-Cash And Procure-To-Pay Processes

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
NetSuite ConfigurationSalesforce ConfigurationIntegration DesignData ModelingTesting StrategiesProcess AnalysisSolution ArchitectureChange ManagementSDLC DisciplineError Handling
Soft Skills
Cross-Functional CollaborationStakeholder EngagementMentoringProblem SolvingGrowth Mindset
Tools & Technologies
NetSuiteSalesforceMuleSoftBoomiCeligoWorkatoIPaaSUAT TestingEnterprise ArchitectureDocumentation Standards
Industry Keywords
Order ManagementFulfillment LogisticsOmnichannel EnvironmentsIT General ControlsSaaS ApplicationsERP EcosystemsWMS3PLCarrier IntegrationsChange Management

Tech Stack

Tools & technologies
ERPSDLCSwitching

About the role

Key responsibilities & impact
  • Own end-to-end solutioning for initiatives across Tonal's Business Systems ecosystem, including NetSuite, Salesforce, iPaaS/integration layers, and connected applications
  • Partner with Sales, Care, Operations, and Finance stakeholders to define systems strategy and document business requirements
  • Analyze current-state processes and design improved future-state processes
  • Facilitate design workshops and align functions with competing priorities
  • Own solution design across NetSuite, Salesforce, and integrated applications, including build/configure/buy and native/custom trade-offs
  • Assist technical leads with technical design documents, data models, integration patterns, and developer/implementation-partner direction
  • Design iPaaS and custom integrations, including data schemas, error handling, reprocessing, and reconciliation
  • Contribute to enterprise architecture decisions and the Business Systems roadmap
  • Develop test strategies and test cases for functional, integration, regression, and UAT testing
  • Execute and coordinate testing, including stakeholder UAT, and drive defects to resolution
  • Lead solutions through cutover, hypercare, handoff to support, delivery, and adoption
  • Troubleshoot process, application, and functional issues through root cause
  • Establish solution design standards, documentation expectations, and SDLC discipline
  • Apply governance practices covering change management, environment and release management, access controls, segregation of duties, and audit trails
  • Develop and deliver end-user training and enablement
  • Mentor analysts, developers, and administrators

Requirements

What you’ll need
  • 8+ years designing and deploying NetSuite solutions in enterprise environments, including hands-on configuration and extension
  • Direct experience with Salesforce Sales and Services Clouds in a connected ecosystem
  • Hands-on experience with iPaaS platforms such as MuleSoft, Boomi, Celigo, Workato, or similar
  • Strong functional knowledge of order-to-cash, procure-to-pay, and record-to-report processes
  • Working knowledge of lead-to-quote, order management, fulfillment and forward logistics, customer support, and returns/reverse logistics in omnichannel environments
  • Ability to convert ambiguous requirements into delivered solutions in complex, integrated environments
  • Ability to engage in technical configuration discussions and future-state strategy conversations with senior business stakeholders
  • Proven ability to build cross-functional relationships supporting large-scale process and system changes
  • Experience with agile delivery methodologies and common SDLC frameworks
  • Ability to thrive in a fast-moving environment with context switching, scoping, and committed delivery in parallel
  • Growth mindset and interest in learning new systems and domains
  • Nice to have: knowledge of IT General Controls, experience onboarding SaaS applications into ERP ecosystems, and familiarity with WMS, 3PL, and carrier integrations
  • Must be legally authorized to work in the US and/or Canada

Benefits

Comp & perks
  • Health insurance
  • Retirement savings benefits
  • Life insurance
  • Disability benefits
  • Flexible paid time off
  • Parental leave
  • Other additional benefits