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Office Management, Customer Relations – Architecture & Construction, Part-Time
Toolbox Baumanagement GmbH. Ensure effective office management and structured day-to-day operations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates effective office management and customer support capabilities, with a focus on communication, organization, and coordination of administrative and construction-related processes.
Highest-signal resume keywords
Office ManagementCustomer SupportProject CoordinationConstruction Site ProcessesHubSpot CRM
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project CoordinationBasic Construction SupportSite SupervisionDocument ManagementAppointment Scheduling
Soft Skills
Reliable OrganizationProactive CommunicationStructured Working Style
Tools & Technologies
HubSpot CRM
Certifications & Qualifications
Degree in Architecture
Industry Keywords
Customer RelationsAdministrative ProcessesConstruction Support
About the role
Key responsibilities & impact- Ensure effective office management and structured day-to-day operations
- Provide personal support to customers and serve as the first point of contact for inquiries
- Coordinate appointments, documents, and communication among project stakeholders
- Support basic construction support or site supervision on-site or in coordination with the team
- Make calls to schedule appointments or coordinate with customers, approximately 10 per week at most, with no cold calling
- Reliably document work in the HubSpot CRM
- Act as the organizational liaison between customers, project stakeholders, and management
- Coordinate administrative and construction-related project processes in the capacity of a general planner
Requirements
What you’ll need- Part-time, approximately 20 hours per week, with flexible scheduling
- No more than 10 calls per week as part of customer support and appointment coordination
- Reliable organization and communication in day-to-day operations
- Ideally, a completed degree in architecture
- Interest in or initial experience with office management and customer relations
- Structured and organized working style, with the ability to oversee multiple projects
- Confident and proactive communication with customers and project stakeholders
- Ideally, a basic understanding of construction site processes or site supervision
- Openness to a role combining administrative and construction support responsibilities
- Occasional on-site presence in Basel or the surrounding area
Benefits
Comp & perks- Performance-based bonus
- Above-average fixed hourly rate
- Guaranteed bonus for successful customer support or project completions
- Onboarding and first-day shadowing with management
- Tools and support from day one
- Regular check-ins and feedback
- Transparent measurement and continuous improvement of progress