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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Workday Payroll solutions, including post-production support and payroll processing, while delivering exceptional customer service and collaborating effectively with clients and team members.
Highest-signal resume keywords
Workday Payroll CertificationWorkday Payroll Post-Production Support ExperienceKnowledge Of Payroll Checklists And EarningsAdvanced Microsoft Excel SkillsStrong Written And Oral Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Workday Payroll SolutionsPayroll ProcessingPayroll ChecklistsEarnings And DeductionsPay GroupsGeneral LedgerCosting AllocationsAudit AlertsApproval ProcessesSecurity Rules
Soft Skills
Exceptional Customer ServiceCollaborationProblem-SolvingPositive InteractionTrust Building
Tools & Technologies
Microsoft Office SuiteWorkday
Certifications & Qualifications
Workday Payroll Certification
Industry Keywords
Payroll SolutionsClient CollaborationInternal InitiativesCustomer DeliverablesSales Material Development
About the role
Key responsibilities & impact- Work directly with clients to deliver high-quality Workday Payroll solutions across multiple industries
- Solve Workday Payroll issues as they arise
- Actively participate in internal training updates and opportunities to share skills and learnings within the organization
- Assist with assigned internal initiatives designed to improve the team, department, or company
- Occasionally assist with client payroll processing on an as-needed basis
- Utilize Workday experience and knowledge to develop sales material and scope projects as needed by the sales team at Senior/Principal level
Requirements
What you’ll need- Workday Payroll Certification
- 1+ years Workday Payroll post-production support experience with a Workday partner, for customers of all sizes
- Knowledge of payroll checklists, earnings and deductions, pay groups, general ledger, costing allocations, audit alerts, approval processes, and security rules
- Advanced knowledge of Microsoft Office Suite, particularly Microsoft Excel
- Passion for exceptional customer service and customer collaboration
- Ability to prioritize and manage multiple client requests and/or tickets to meet customer deliverables
- Strong written and oral communication skills
- Ability to interact and collaborate effectively with clients and co-workers in a positive manner that engenders confidence and trust
- Good problem-solving ability and consideration of alternative and diverse perspectives
- Recommended internet bandwidth of 20Mbps
- Fluent in English
Benefits
Comp & perks- Continuous learning
- Career development
- Sense of belonging
- Company-configured machine shipped upon hire