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Topco Associates LLC

Quality Assurance Specialist – Supplier Management

Topco Associates LLC

. Promote the delivery of Quality Assurance services to members .

Posted 10/7/2026full-timeItasca • Illinois • United StatesJunior💰 $60,000 - $72,000 per yearWebsite

About the role

Key responsibilities & impact
  • Promote the delivery of Quality Assurance services to members
  • Evaluate supplier manufacturing facility audit/certification documents and product safety practices against established product safety and quality criteria
  • Review supplier and product performance, perform trend-line analysis, investigate root causes of product performance concerns and consumer complaints, and drive continuous improvements
  • Engage with members, suppliers and internal stakeholders to enhance program execution and deliver brand-aligned quality products
  • Assist in developing new suppliers, products and maintaining supplier information
  • Manage the Topco supplier facilities approval process
  • Review and manage suppliers' third-party audits/certifications and track corrective actions
  • Conduct plant inspections at supplier locations as necessary to evaluate compliance with good manufacturing practices and food/product safety and security protocols
  • Maintain and update supplier approval documentation and ensure supplier RAQs and controls meet Topco requirements
  • Develop and report supplier performance metrics based on product safety and brand risk
  • Prepare and issue reports related to supplier performance, plant assessments and product assessments
  • Review manufacturing, quality assurance, sanitation, pest management and associated records at supplier locations during onsite visits
  • Work with the Topco Recall Coordinator, suppliers and members on product quality and safety issues involving recalls or market withdrawals
  • Evaluate new suppliers with Category Management, Sourcing and Marketing Business Management
  • Investigate consumer and member complaints
  • Ensure Topco products and packaging comply with regulatory and trademark requirements
  • Develop and perform technical presentations related to product evaluation techniques
  • Perform other related duties as assigned

Requirements

What you’ll need
  • Minimum four-year college degree in Food Technology, Food Science, Microbiology, Engineering, Chemistry or related field preferred
  • 1-3 years of related experience required in the supermarket or in a QA/product safety role in supplier/processing industries
  • Knowledge and/or experience in production, manufacturing, warehousing and distribution
  • Knowledge of current safety, quality assessments and audit of documentation to demonstrate regulatory conformance
  • Knowledge of product/quality measurement skills applicable to assigned product area
  • Foods: Knowledge/training in HACCP, GMPs, CPSC, FTC, FDA, EPA and other FSMA rules as applicable to assigned product area
  • Ability to work independently without close supervision on a daily basis
  • Ability to regularly handle large volumes of technical reports and information in an organized manner
  • Ability to communicate effectively with others orally and in writing
  • Ability to work effectively and in a professional manner with people at all levels, including supplier personnel
  • Ability and willingness to travel by air or car as required
  • Ability to lift up to 40 lbs.

Benefits

Comp & perks
  • Medical coverage through Blue Cross Blue Shield (PPO and HDHP offered)
  • Health Savings Account
  • Dental coverage
  • Vision coverage
  • Annual flexible spending accounts
  • Tuition Reimbursement
  • Competitive 401(k) match
  • Generous PTO offered