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TOPdesk

Senior Channel Partner Acquisition Specialist – DACH, SaaS & ITSM

TOPdesk

. Identify, qualify, and acquire new channel and sales partners in the DACH market, particularly VARs, MSPs, and systems integrators .

Posted 11/9/2026full-timeRemote • GermanySenior💰 €6,500 - €7,500 per monthWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in channel sales and partner management, with a strong focus on acquiring new sales partners and developing strategic partnerships in the DACH market. Proficient in IT service management (ITSM) and SaaS environments, with excellent communication and negotiation skills in both German and English.

Highest-signal resume keywords
Channel Sales ExperiencePartner ManagementSaaS Environment ExperienceFluent German and EnglishIT Service Management Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Partner RecruitmentBusiness DevelopmentContract NegotiationKPI ManagementGo-To-Market StrategyProduct TrainingSales EnablementOutbound Sales ActivitiesMarket PositioningData-Driven Performance Management
Soft Skills
Excellent Communication SkillsNegotiation SkillsGoal-Oriented Working StyleIndependent Working StyleConfident Presence
Industry Keywords
DACH MarketValue-Added ResellersManaged Service ProvidersSystems IntegratorsITILITSM SectorB2B SalesStrategic NetworkingPartner Pipeline DevelopmentCo-Selling

Tech Stack

Tools & technologies
ITSMGo

About the role

Key responsibilities & impact
  • Identify, qualify, and acquire new channel and sales partners in the DACH market, particularly VARs, MSPs, and systems integrators
  • Build a sustainable partner pipeline through outbound activities, active partner sourcing, and strategic networking
  • Develop new business opportunities in indirect sales and strategically expand the SaaS partner network
  • Lead partner discussions and contract negotiations through to signing
  • Provide structured onboarding for new sales partners
  • Design and deliver product training, partner training, and enablement initiatives
  • Develop initial go-to-market activities and support the market positioning of new partners
  • Collaborate with international channel teams as well as Sales and Marketing
  • Support joint sales and marketing activities, including co-selling and co-marketing
  • Use relevant KPIs to manage performance based on data and further develop acquisition activities and partnerships

Requirements

What you’ll need
  • Several years of professional experience—ideally at least 5–7 years—in channel sales, partner management, partner recruitment, or B2B sales
  • Experience in a SaaS or IT software environment preferred
  • Proven success in acquiring new sales partners
  • Strong hunter mentality and enthusiasm for actively acquiring new customers and partners
  • Experience with value-added resellers (VARs), managed service providers (MSPs), and/or systems integrators
  • An established network of relevant IT channel partners in the DACH market is preferred
  • Experience in the ITSM sector or with a comparable software provider is a major plus
  • Knowledge of IT service management (ITSM), ITIL, and IT service and service management processes is an advantage
  • Independent, structured, goal-oriented, and KPI-driven working style
  • Excellent communication and negotiation skills
  • Confident presence when dealing with business partners and decision-makers
  • Fluent German and English, with strong negotiation skills in both languages
  • Willingness to travel within the DACH region
  • A completed university degree (bachelor’s or higher) is an advantage

Benefits

Comp & perks
  • Permanent employment contract and 30 days of annual leave
  • Pleasant working atmosphere with flat hierarchies and an informal first-name culture
  • Open and inclusive work environment in an international setting
  • Flexible working hours in a modern work environment
  • Remote contract
  • Comprehensive onboarding supported by a buddy and a structured onboarding program
  • Dedicated time for individual professional development to foster your personal strengths
  • Employee events and team-building activities
  • Employer contribution toward gym membership
  • Workplace health initiatives, such as health days and fresh fruit
  • Complimentary drinks, including coffee, tea, and water
  • Gifts for special occasions, such as work anniversaries
  • Monthly tax-free benefit in the form of a Mastercard
  • Opportunity to take a sabbatical
  • Shared quality time, including table football, table tennis, and a massage chair
  • Corporate benefits
  • Holiday allowance
  • Performance-based variable compensation: 30% of annual on-target earnings
  • Annual on-target earnings (OTE) of €120,000 to €140,000