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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business analysis, process mapping, and system implementation, with a strong focus on optimizing commercial processes and enhancing user experience. Proficient in Salesforce and Pipefy, with the ability to assess integrations and provide effective user support.
Highest-signal resume keywords
Salesforce ExperienceBusiness AnalysisProcess MappingPipefy ImplementationFluent in English and Spanish
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Requirements GatheringTechnical Solutions TranslationSystem ConfigurationUser Acceptance TestingAPI KnowledgeAutomation ImplementationSales ProcessesCRM ExperienceProcess OptimizationInformation Flow Assessment
Soft Skills
Strong Communication SkillsProactive AttitudeAnalytical ThinkingExecution-Oriented MindsetEffective Interaction with Teams
Tools & Technologies
PipefySalesforce
Industry Keywords
Commercial OperationsIntegrationsAutomationsUser SupportTesting
About the role
Key responsibilities & impact- Gather and understand processes across Sales and Commercial teams
- Map business requirements and translate them into technical and functional solutions
- Actively participate in the implementation and configuration of Pipefy
- Assess integrations and information flows between Salesforce, Pipefy, and other systems as needed
- Propose improvements, automations, and optimizations for commercial processes
- Conduct testing and user acceptance testing, prepare documentation, and provide user support
Requirements
What you’ll need- Hands-on experience with Salesforce
- Technical, analytical, proactive, and execution-oriented (hands-on) profile
- Experience in business analysis, requirements gathering, and process mapping
- Experience implementing, configuring, or improving systems and tools
- Fluent in English and Spanish
- Strong communication skills and ability to interact effectively with business units and technical teams
- Experience with Pipefy, particularly implementation and configuration (a plus)
- Knowledge of integrations, APIs, and automations (a plus)
- Experience with sales processes, CRM, and commercial operations (a plus)