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Toptal

General Manager – Communication, Media, Entertainment and Technology

Toptal

. Define strategy and execute tactics to acquire target prospects and deepen strategic relationships with CMET portfolio clients .

Posted 11/11/2026full-timeRemote • United StatesSeniorLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and executing go-to-market strategies for CMET industries, with a strong focus on building and managing high-impact client relationships and driving revenue growth. Proven ability to lead sales teams, establish performance standards, and influence senior-level stakeholders.

Highest-signal resume keywords
15+ Years Experience In Professional Services5+ Years Leading Sales Teams In CMETP&L ExperienceExperience Selling Large, Complex Technology ProjectsStrong Understanding Of Business Operations

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Go-To-Market Strategy DevelopmentAccount Prioritization CriteriaKPI Review And Performance EvaluationClient Portfolio ManagementRevenue GenerationStakeholder AlignmentEmerging Technologies UnderstandingSales Velocity OptimizationPipeline GenerationCommercial Relationship Building
Soft Skills
Executive PresenceOutstanding Communication SkillsProfessional MaturityInfluencing Senior-Level BuyersSolid Emotional Intelligence
Tools & Technologies
Digital Collaboration Tools
Industry Keywords
CommunicationMediaEntertainmentTechnologyEnterprise ClientsFortune 500Managed Technology ProjectsClient EngagementStrategic InitiativesSales Team Leadership

About the role

Key responsibilities & impact
  • Define strategy and execute tactics to acquire target prospects and deepen strategic relationships with CMET portfolio clients
  • Cultivate relationships with senior leaders at portfolio accounts
  • Leverage professional networks to expand industry reach
  • Develop and drive the CMET go-to-market strategy
  • Develop and prioritize industry-specific offerings with Category Service Leaders
  • Evaluate and evolve short-, medium-, and long-term plans for enterprise professional services growth
  • Develop account prioritization criteria, account plans, and relationship maps
  • Lead Sales and Client Services professionals to expand market share in CMET industries
  • Review KPIs, increase deal velocity, evaluate performance, and develop coaching plans
  • Establish performance standards, provide feedback, and drive execution through coaching
  • Recruit new team members
  • Build and roll out CMET industry strategy and growth plans
  • Scale growth with existing clients and procure high-potential net-new clients
  • Coordinate with services stakeholders to accelerate and diversify growth
  • Close new enterprise logos and expand opportunities with existing clients
  • Assess team structure and capabilities and make changes as needed
  • Establish team and individual performance objectives for pipeline generation, sales velocity, and account development
  • Lead business reviews and coach through deal cycles
  • Secure five or more new Fortune 500 clients within the first year
  • Partner with Toptal Leadership to operationalize a 12-month CMET growth plan

Requirements

What you’ll need
  • Bachelor’s degree is required
  • 15+ years of experience in Professional Services, including 5+ years leading sales teams in Communication, Media, Entertainment, & Technology
  • 5+ years of in-market experience running and managing an industry business unit
  • Current, deep industry relationships at the leadership level within CMET
  • Experience establishing high-impact, revenue-generating commercial relationships
  • Minimum of 10 years of experience building client portfolios of $20M+ with a blended team of hunters and farmers
  • Understanding of emerging technologies and software delivery and development concepts
  • Recent experience selling large, complex, multi-phase, managed technology projects to enterprise clients with $2B+ in annual revenue
  • P&L experience and strong understanding of business operations and management principles
  • Experience aligning stakeholders, building consensus, and driving strategic initiatives
  • Experience in an operationally rigorous, fast-paced environment
  • Professional maturity, solid EQ skills, executive presence, storytelling ability, and experience influencing senior-level buyers
  • Outstanding written and verbal communication skills
  • Ability to travel and engage with clients inside and outside your geographic location
  • World-class individual contributor capability
  • Ability to regularly attend scheduled virtual team meetings on camera
  • Ability to work independently with minimal supervision
  • Ability to use required digital collaboration tools
  • Ability to prioritize and self-manage workflows and deadlines
  • Must be authorized to work in the US at the time of hire
  • Resumes and communication must be submitted in English

Benefits

Comp & perks
  • Participation in a 401(k) retirement plan
  • Medical, dental, and vision health insurance plans
  • Basic life insurance coverage
  • Short-term and long-term disability coverage
  • Flexible spending, dependent care, and health savings accounts
  • Telehealth virtual doctors
  • Employee assistance program
  • Flexible paid time off
  • Fully remote work environment