Sales Development Manager

Toptal

. Lead and scale a world-class sales development team .

Posted 11/4/2026full-timeRemote • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading and scaling sales development teams, optimizing sales processes, and leveraging AI-powered workflows for effective prospecting and outreach. Proven ability to manage performance metrics, coach team members, and drive revenue growth through strategic initiatives.

Highest-signal resume keywords

Sales Development LeadershipAI Agent DeploymentSalesloft ExperienceSalesforce ProficiencyLead Qualification Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales DevelopmentOutbound SalesPerformance MetricsAutomated Prospect ResearchPersonalized OutreachLead GenerationCoachingCold CallingEmail CommunicationGoal Setting

Soft Skills

Relationship BuildingEffective CommunicationProcess OrientationCreativityAdaptability

Tools & Technologies

SalesloftSalesforceLinkedIn Sales NavigatorAI ToolsLead-Generation Tools

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Enterprise ClientsSales Development RepresentativesProspectingOpportunity DevelopmentPerformance Improvement Plans

About the role

Key responsibilities & impact

Lead and scale a world-class sales development team
Manage end-to-end sales development operations focused on acquiring new enterprise clients
Lead Sales Development Representatives and collaborate with marketing and lead-generation teams on goals, strategy, and tactics
Hire, onboard, train, motivate, coach, and manage SDRs
Develop and maintain performance metrics and dashboards
Identify automation opportunities and deploy agent-powered workflows for prospect research and personalized outreach
Coach the team on adopting AI-powered workflows
Work with Enterprise Sales and Client Partner teams to optimize lead and pipeline creation
Maintain constant communication with team members via Slack
Oversee prospecting, lead qualification, outbound cold-calling, and opportunity development
Interact with prospects by phone and email to explain Toptal’s vision and generate interest
Disseminate opportunities to sales representatives and recommend follow-up actions
Assign, delegate, oversee, and monitor work
Conduct feedback sessions, performance reviews, and performance improvement plans
Lead regular one-on-ones and join client calls to coach SDRs
Contribute to SDR and Enterprise Sales leadership initiatives
Optimize the sales development process, build the team, and execute strategic initiatives
Generate revenue-producing leads and improve a high-performing SDR function

Requirements

What you’ll need

Bachelor’s degree is required
Minimum of 6 years of experience as a Sales Development Representative or in an outbound sales role
Minimum of 2 years of leadership experience
Experience with Salesloft, Salesforce, LinkedIn Sales Navigator, and modern lead-generation tools
Hands-on experience designing, building, and deploying AI agents for outbound sales motions
Experience with automated prospect research, personalized outreach messages, sequences, or lead qualification
Creative, process-oriented approach
Skilled at building relationships and composing effective communications
Metrics-oriented mindset with aptitude for tracking progress and setting and meeting goals
Talent for writing compelling prospecting emails and subject lines for technical and/or senior audiences
Outstanding written and verbal communication skills
Ability to work in a fast-paced, rapidly growing company and handle varied challenges, deadlines, and contacts
Must be a world-class individual contributor
Resumes and communication must be submitted in English
No visa sponsorship or assistance is offered

Benefits

Comp & perks

Remote position
Coaching and incentives
Fully remote workforce environment