Mining Operations Manager

Toromont Cat

. Provide operational leadership to the Toromont teams at Concord Head Office Operations .

Posted 11/6/2026full-timeRemote • CanadaMid-LevelSenior💰 CA$103,625 - CA$129,533 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong operational leadership in mining or operations management, focusing on safety, financial objectives, and technician development. Proven ability to manage fleet performance, customer loyalty, and environmental compliance while fostering team growth and collaboration.

Highest-signal resume keywords

Operational LeadershipHealth, Safety And Environmental ExperienceFinancial Operations ManagementTeam Building And CoachingCustomer Service Excellence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational ExperienceFleet Performance MetricsFinancial Planning And BudgetingContract ManagementAnalytical Skills

Soft Skills

Superior Communication SkillsNegotiating SkillsOrganizational SkillsSelf-MotivatedAdaptability

Tools & Technologies

Microsoft ApplicationsComputer Skills

Certifications & Qualifications

Valid Divers License

Industry Keywords

Mining OperationsSafety CultureContinuous ImprovementCustomer LoyaltyParts And Service Strategy

About the role

Key responsibilities & impact

Provide operational leadership to the Toromont teams at Concord Head Office Operations
Lead safety indicators and ensure each Toromont branch develops a culture of safety and continuous improvement
Ensure financial operational objectives are achieved, focusing on technician growth and development, parts loyalty and return on assets
Ensure mine sites focus on fleet performance metrics that meet customer production targets, product problem management, technology product implementation and alignment with Caterpillar global account targets
Champion health, safety and environmental activities, including staff development, committee meetings, SOP reviews, environmental reporting and onboarding health and safety presentations
Review monthly fleet performance reports, rationalize invoicing, manage receivables and dispute resolution, review CVA contract health, conduct monthly account reviews and grow key influencer relationships
Manage, coach and mentor direct reports to achieve site operational metrics and support succession planning and career development
Collaborate with the Timmins branch, Operations Support and site teams to determine go-to-market strategy for parts and service
Support equipment and technology transactions with assigned Key Account Managers
Develop opportunity targets to maximize share of wallet on customer parts and service spend
Ensure 100% customer loyalty on major component purchases
Lead cost-per-tonne reduction projects with customers, Toromont and Caterpillar staff
Manage top five product problems by site with corrective action plans and monthly technical calls
Plan, budget and manage site expenses to achieve or exceed financial objectives
Conduct CVA contract bi-annual reviews with liability reviews and control measures
Oversee parts and labour contracts with annual renewals
Act as accountable leader for Accounts Receivable for each branch operation

Requirements

What you’ll need

Completed post-secondary education with a focus in mining or operations management
Minimum 5 years operational experience, preferably in a mining operation
Health, safety and environmental operational experience with an impeccable performance record
Superior communication, negotiating, analytical and organizational skills
Excellent customer service skills
Strong leadership, coaching and team building skills
Self-motivated and able to adapt to changing and multiple priorities
Experience planning and organization skills with the ability to manage often competing priorities in a fast-paced, deadline drive environment
Valid Divers License
Knowledgeable with Microsoft applications along with strong computer skills
Solid business acumen and the ability to oversee financial operations

Benefits

Comp & perks

Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
Working for the best in class equipment dealer and with the premium Caterpillar brand
Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
Competitive total rewards including: wages, benefits, and premiums (as eligible)
An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada
Performance-based or discretionary bonuses may be available