Technical Trainer

Toromont Cat

. Identify training requirements for internal and external customers related to the Caterpillar product line .

Posted 10/5/2026full-timeRemote • CanadaMid-LevelSenior💰 CA$86,000 - CA$96,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in identifying training needs and developing comprehensive training programs for Caterpillar products, while ensuring technical support staff are equipped for efficient repairs. Proficient in utilizing technology and tools for effective training delivery and administrative tasks.

Highest-signal resume keywords

Heavy Equipment CertificationCaterpillar Equipment RepairTraining DevelopmentMicrosoft Office ProficiencyInterpersonal Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Diagnosing Caterpillar EquipmentTroubleshooting Caterpillar EquipmentRepairing Caterpillar EquipmentTraining Course DevelopmentAdministrative Task Management

Soft Skills

Excellent Written CommunicationExcellent Verbal CommunicationInterpersonal Skills

Tools & Technologies

Caterpillar Service SoftwareMicrosoft Office ApplicationsTraining BaysProjectors

Certifications & Qualifications

Provincial Heavy Equipment CertificationMechanics License

Industry Keywords

Caterpillar Product LineField Service TechnicianService TrainingCustomer TrainingTechnical Support

About the role

Key responsibilities & impact

Identify training requirements for internal and external customers related to the Caterpillar product line
Schedule, develop and present necessary training courses and seminars for customers and technicians
Travel to customer sites or branches as required
Support the continued development of Toromont’s and customers’ workforces
Ensure technical support staff are prepared to perform safe, efficient, professional and comprehensive repairs
Stay current with Cat machine technology through self-development and formal training
Communicate with Service Training Instructors, Apprenticeship Training Coordinator, Shop Supervisors, PSMs, sales personnel and customers to identify training needs
Schedule, utilize and maintain classrooms, training bays, tools, projectors and equipment
Perform administrative tasks, prepare evaluations and reports, and provide feedback to service leadership
Perform other duties delegated by the Service Training Supervisor

Requirements

What you’ll need

College diploma in Heavy Equipment, Truck and Coach or equivalent training and experience
Provincial Heavy Equipment Certification, Mechanics license or equivalent
Minimum of 5 years of experience diagnosing, troubleshooting and repairing Caterpillar equipment
Preferably experience as lead hand, field service technician or other higher profile position
Excellent written, verbal and interpersonal skills
Comprehensive computer skills including Microsoft Office applications and Caterpillar Service Software
Ability to travel to customer sites or branches as required

Benefits

Comp & perks

Working within one of the safest organizations in the industry
Safety and well-being prioritized
Opportunities to continuously learn, grow and develop
Competitive total rewards including wages, benefits, and premiums (as eligible)
Performance-based or discretionary bonuses may be available