VP, Engineering

Total Expert

. Lead Total Expert’s Applications engineering organization for customer-facing financial-services products .

Posted 10/16/2026full-timeDallas • Texas • United StatesLead💰 $240,000 - $280,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in leading engineering organizations, particularly in enterprise SaaS and fintech environments, with a strong focus on developing teams and driving technical strategy. Proven ability to manage complex projects, improve system reliability, and adopt AI tools while fostering collaboration across diverse teams.

Highest-signal resume keywords

15+ Years Building Enterprise SaaS5+ Years Leading Engineering OrganizationsExperience in B2B SaaS or FintechStrong Technical Background in Customer-Facing ApplicationsExperience with Marketing Automation and CRM Platforms

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Event-Driven SystemsDistributed Systems at ScaleLegacy ModernizationTechnical Strategy DevelopmentIncident Review ParticipationAI Tool UtilizationMulti-Team Program LeadershipCampaign and Communication PreparationQuality Assurance in Software DeliveryCoaching and Developing Technical Leaders

Soft Skills

Team LeadershipCollaborationAccountabilityChange ManagementTrust Building

Tools & Technologies

Marketing Automation SystemsCRM PlatformsSMS Communication ToolsEvent-Driven ArchitectureCI/CD Practices

Industry Keywords

FintechB2B SaaSRegulated Enterprise SettingCustomer-Facing Financial ServicesMulti-Tenant Environments

Tech Stack

Tools & technologies

Distributed Systems

About the role

Key responsibilities & impact

Lead Total Expert’s Applications engineering organization for customer-facing financial-services products
Report to the SVP, Engineering and act as the SVP’s partner and #2
Shape technical strategy and roadmap alongside the SVP
Lead three engineering managers and roughly half of Engineering across six product areas
Own delivery and quality across Journeys and Campaigns, SMS and Communications, CRM and Lead Management, Content, Contact Service, and Mobile
Lead the orchestration engine replacing seven legacy marketing automation systems
Lead the Contact Service migration off the monolith
Improve SMS reliability through CI gates, contract tests, and canary deploys
Prepare campaigns, communications, CRM, and content for expansion into banking, wealth, and insurance
Develop managers and technical leaders through coaching, stretch assignments, succession planning, and feedback
Set goals, define team ownership, establish visible commitments, and hold teams accountable
Translate architecture and roadmap decisions into plans and team commitments
Partner with People and Talent Acquisition on hiring, onboarding, interviewer calibration, and hiring decisions
Develop and retain engineers and managers across US and India locations
Run blameless incident and people-related reviews and implement preventive guardrails
Lead organizational change and build support among skeptical senior engineers
Strengthen collaboration among Engineering, Product, customers, and platform teams
Lead AI adoption across the organization while maintaining review, testing, and approval standards
Partner with the SVP on execution, people leadership, and technical direction

Requirements

What you’ll need

Typically 15+ years building and operating enterprise SaaS
5+ years leading engineering organizations through managers
Experience ideally in B2B SaaS, fintech, or another complex, regulated enterprise setting
Track record of building strong distributed and global engineering teams
Experience setting a high hiring bar in partnership with recruiting
Experience developing engineers and managers into bigger roles
Record of holding teams to commitments while maintaining trust
Experience turning around teams after missed deliveries or production incidents
Strong technical background in customer-facing applications
Hands-on experience with event-driven and distributed systems at scale
Experience with legacy modernization
Experience with marketing automation, communications (email and SMS), or CRM platforms in multi-tenant environments is a strong plus
Technical credibility with engineers and ability to participate in design and incident reviews
Experience leading large, multi-team programs from design through production delivery
Examples of leading organizational change through resistance
History of partnering with a strong technical leader to shape and execute strategy
Personal use of AI tools in engineering work
Point of view on how AI changes engineering teams, roles, and quality practices
Applicants must be authorized to work for any employer in the U.S.
Must be able to work without employer-sponsored visa support

Benefits

Comp & perks

Annual discretionary bonus based on company performance and other factors
Employee Stock Option Plan
Medical insurance
Dental insurance
Vision insurance
HSA (Health Savings Account)
FSA (Flexible Spending Accounts)
Company-paid Life Insurance
Short-Term Disability
Long-Term Disability
Flexible Time-Off (FTO)
Paid Parental Leave
401(k) with employer match