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Cold Caller, Appointment Setter – US Healthcare B2B
Total Life. Make outbound calls to US physician practices, home health agencies, skilled nursing facilities and senior living communities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in cold calling and appointment setting within the US healthcare sector, effectively engaging decision-makers and managing objections. Proficient in using HubSpot CRM to track interactions and outcomes while maintaining a professional demeanor in high-pressure situations.
Highest-signal resume keywords
Cold Calling ExperienceAppointment SettingHubSpot CRM ProficiencyUS Healthcare KnowledgeObjection Handling
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cold CallingAppointment SettingCRM UsageLead Follow-UpScript Development
Soft Skills
CommunicationConfidenceProfessionalismPersistenceAdaptability
Tools & Technologies
HubSpot CRMDialer ToolsNoise-Cancelling Headset
Industry Keywords
US HealthcareMedicare ProgramsHIPAA CompliancePhysician PracticesSenior Living
About the role
Key responsibilities & impact- Make outbound calls to US physician practices, home health agencies, skilled nursing facilities and senior living communities
- Get past front desk staff and reach practice managers and decision-makers
- Educate offices on how Total Life supports their patients and on Medicare programs such as the CMS ACCESS Model
- Book qualified meetings between prospects and the partnerships team
- Follow up on warm leads from email campaigns and conferences
- Log every call, outcome and next step accurately in HubSpot CRM
- Share weekly results and feedback on effective scripts and objection handling
Requirements
What you’ll need- 3+ years of proven cold calling and appointment setting experience with US clients (B2B strongly preferred)
- Highly proficient spoken and written English with a clear, neutral accent
- Track record of hitting call and booked-meeting targets
- Confidence handling gatekeepers, objections and rejection professionally
- Experience with a CRM (HubSpot strongly preferred) and dialer tools
- Reliable high-speed internet, backup power, a quiet workspace and a noise-cancelling headset
- Availability during US business hours (Eastern / Central time), Monday to Friday
- Cold calling experience in US healthcare: doctors' offices, clinics, home health, senior living or Medicare-related programs (strongly preferred)
- Familiarity with HIPAA and basic US healthcare terminology (strongly preferred)
- Answer all application questions, including expected hourly rate and weekly availability
- Upload a 1-2 minute voice recording introducing yourself and performing a mock cold call opener
- Share calls per day, appointments set per week/month, and industries called into
- Applications without a voice recording will not be considered
Benefits
Comp & perks- Fully remote: work from home in the Philippines
- Flexible weekly hours, with more hours available for strong performers
- Long-term role with a growing US healthcare company
- Work directly with our US partnerships team
- Meaningful work: helping older adults get access to mental health and wellness care