Product-Focused Software Engineer

Total Life

. Own the full client lifecycle, including acquisition, intake, eligibility, scheduling, sessions, billing and claims, retention and re-engagement .

Posted 10/25/2026full-timeVancouver • CanadaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the full client lifecycle in healthcare, including acquisition, retention, and re-engagement, while leveraging technical skills in software development and analytics to drive product improvements and optimize growth metrics.

Highest-signal resume keywords

Full-Stack Software DevelopmentExperience With GoBuilding With LLMsFluency With SQLProduct Design Sensibility

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software DevelopmentSQLAnalytics ToolsExperiment DesignBuilding Referral FeaturesLifecycle ManagementGrowth Metrics ImprovementPrompt DesignMulti-Step AgentsEvent Tracking

Soft Skills

Self-StarterTeam CollaborationProblem IdentificationIndependent ShippingProduct Sensibility

Tools & Technologies

CRM SystemsBilling SystemsInsurance Eligibility ToolsSMS WorkflowsVoice WorkflowsAnalytics DashboardsEvent Tracking ToolsMonitoring ToolsHealthcare Agent SystemsRe-Engagement Flows

Industry Keywords

Health TechHIPAABillingClaims SystemsOlder Adults Products

Tech Stack

Tools & technologies

SQLGo

About the role

Key responsibilities & impact

Own the full client lifecycle, including acquisition, intake, eligibility, scheduling, sessions, billing and claims, retention and re-engagement
Design and build agentic systems for outreach, intake, insurance checks, appointment reminders, billing follow-up and re-engagement
Build re-engagement flows for patients at risk of dropping out of care
Build referral and growth loops, including patient and family referrals and provider and partner referral tools
Ship features and products quickly
Set up event tracking, dashboards, alerts and experiments
Monitor results and report on conversion, lifecycle and referral metrics
Connect agents and features to CRM, scheduling, insurance eligibility, billing, SMS and voice workflows
Build evaluation and monitoring to keep healthcare agents accurate, safe and compliant
Work directly with the founder, operations, billing and marketing to automate bottlenecks

Requirements

What you’ll need

2–4+ years building production software, full-stack preferred
Strong hands-on experience with Go or willingness to learn quickly
Hands-on experience building with LLMs, including tool use, multi-step agents, prompt design and evaluations
Fluency with SQL, analytics tools and experiment design
Ability to explain what moved a metric and why
Track record of owning and improving a funnel, lifecycle or growth metric
Experience building referral, viral or retention features into a product
Self-starter able to identify, scope and ship problems independently
Comfortable working on a small team and wearing many hats
Product sensibility and ability to design simple solutions
Bonus: health tech, billing or claims systems, HIPAA, voice or SMS AI, or products for older adults

Benefits

Comp & perks

Equity and salary package in a high growth environment
Build AI agents and growth systems with measurable patient outcomes
Own the whole client lifecycle
Small team with high ownership and direct access to leadership
Opportunity to shape a national platform at an early stage