Technical Account Manager – Water Treatment, 5+ Years of Experience

Tower Water

. Manage accounts in the New York City Metropolitan Area .

Posted 10/8/2026full-timeUnited StatesMid-LevelSenior💰 $60,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in water treatment service, including the ability to manage accounts, schedule services, and maintain customer relations. Possesses strong organizational and interpersonal skills, along with the necessary certifications and mechanical aptitude to ensure efficient operations.

Highest-signal resume keywords

7G LicenseWater Treatment Service ExperienceMechanical AptitudeCustomer Service SkillsValid Driver's License

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Water Treatment ExpertiseService SchedulingQuality Control MonitoringReport GenerationInventory Management

Soft Skills

Interpersonal SkillsOrganizational SkillsDecision Making AbilityConfidentiality MaintenanceCan-Do Attitude

Tools & Technologies

Microsoft OfficeSmartphone AppsE-Training Software

Certifications & Qualifications

New York 7G Pesticide Technician CertificationPesticide Applicators License

Industry Keywords

Fortune 500 AccountsHVACEnvironmental ServicesBuilding PersonnelGeneral Contractors

About the role

Key responsibilities & impact

Manage accounts in the New York City Metropolitan Area
Train with a certified professional
Schedule work and set priorities
Evaluate and schedule service for Fortune 500 accounts
Interface with building personnel, general contractors, and project managers to identify concerns and maintain customer relations
Serve as the key customer contact and resolve issues and complaints
Provide water treatment expertise and answer customer questions
Ensure materials and equipment are ordered and shipped for clients
Schedule service visits to prevent downtime in water treatment programs
Monitor efficiency and quality control of water treatment programs
Generate reports on services, inventory, and concerns; review reports with management
Obtain and maintain required training and certifications related to water treatment service

Requirements

What you’ll need

7G license or pesticide applicators licenses equivalent required
Mechanical aptitude; able to learn to use, maintain, and understand equipment and system
Physical ability to carry a 30-pound backpack through the city, climb safe ladders, and wear required PPE
Decision making ability
Associate degree-Technical (minimum); Environmental or HVAC-related are highly preferred
Water Treatment Service Experience preferred
Flexible work hours, including late hours and weekends, though most work takes place during business hours
Valid Driver’s License
Excellent interpersonal and organization skills; able to maintain and keep information confidential
Must be able to meet deadlines and report information timely and accurately
Computer and time management skills
Ability to work with all levels within the organization
Great customer service skills with a can-do attitude
Possess or obtain required training certifications, such as a New York 7G Pesticide Technician certification
Ability to attend quarterly in-person staff meetings in New Jersey
Ability to use required technology, including Microsoft Office, smartphone apps, e-training, and other work-related software
Experience navigating NYC highly preferred

Benefits

Comp & perks

401K (with employer matching up to 4%)
Accrued PTO and paid holidays
Generous employer contribution towards health benefits costs
Employer paid life insurance, with additional options
Employer paid supplemental short term disability insurance
Pretax benefit options
All tools required to perform duties including work computer and cell phone
All costs associated for professional certifications are paid by the company
Professional development and growth, and quarterly performance conversations
Other perks
Commission paid based on the sale of additional services, chemicals and equipment sold to the client