Cybersecurity Service Delivery Manager

Toyota Tsusho Europe

. Own end-to-end security service delivery and governance, aligning service expectations, security priorities, performance, and continuous improvement .

Posted 10/14/2026full-timePlano • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in cybersecurity service delivery and governance, with a strong focus on leading teams, managing service performance, and driving process improvements. Proven ability to assess customer needs and develop strategies for service expansion and operational efficiency.

Highest-signal resume keywords

Cybersecurity ConsultingService Delivery ManagementThreat DetectionIncident ResponseTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cybersecurity OperationsSystems IntegrationCybersecurity TransformationService Quality ImprovementOperational Efficiency

Soft Skills

CoachingCollaborationStakeholder Management

Tools & Technologies

Cybersecurity Analytics Platforms

Industry Keywords

IT SecurityService GovernanceCustomer AdoptionPerformance Reporting

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Own end-to-end security service delivery and governance, aligning service expectations, security priorities, performance, and continuous improvement
Serve as the primary service contact for global customers, leading service reviews, communications, and escalations
Assess customer needs and security challenges to shape service strategy and delivery plans
Lead cross-functional programs, managing priorities, milestones, dependencies, risks, and stakeholder reporting
Lead and coach the service delivery team with technical leads, strengthening collaboration, development, and accountability
Partner with security analytics, detection engineering, and incident response teams to strengthen capabilities and manage escalations
Drive service efficiency, scalability, and process improvement to support evolving customer demand
Report service performance, customer feedback, threat developments, and strategic progress to leadership
Develop growth plans to expand customer adoption and introduce new security services

Requirements

What you’ll need

Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related field (preferred)
Minimum 5 years of recent experience in technology consulting, cybersecurity consulting, or the IT security industry
Experience leading systems integration and cybersecurity transformation programs, managing priorities, milestones, dependencies, risks, and quality
Proven leadership of SOC or comparable cybersecurity service teams, including team management, coaching, and development
Strong understanding of cybersecurity operations, including threat detection and incident response
Experience improving service quality, scalability, and operational efficiency across security operations
Experience with cybersecurity analytics platforms and related security technologies (preferred)
Position may require up to 10% travel