Principal Engineer – Customer Domain, Customer Central

Toyota Tsusho Europe

. Own the Customer domain technology roadmap, engineering standards, solution design guidance, and alignment with enterprise architecture, security, data, MDM, and governance strategies .

Posted 11/3/2026contractPlano • Texas • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Master Data Management (MDM), customer mastering, and identity resolution while leading technical strategy and architecture for enterprise-scale customer data platforms. Proficient in driving modernization initiatives, ensuring data quality, and implementing best practices for software engineering and platform reliability.

Highest-signal resume keywords

Master Data Management (MDM)Customer Data GovernanceData ArchitectureDevOps and CI/CDTechnical Strategy Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software EngineeringEnterprise Application DevelopmentData IntegrationAPIsEvent-Driven ArchitecturesCloud-Based SolutionsData Quality ManagementMetadata ManagementProduction SupportAnalytics Enablement

Soft Skills

CommunicationLeadershipMentoringStakeholder Management

Tools & Technologies

AutomationObservabilityMonitoringSecurity Compliance

Industry Keywords

Customer 360Technical DebtData QualityIntegration StandardsTechnical Governance

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Own the Customer domain technology roadmap, engineering standards, solution design guidance, and alignment with enterprise architecture, security, data, MDM, and governance strategies
Serve as the primary SME for Customer Central application architecture, data model, business rules, integrations, providers/consumers, customer mastering, matching, survivorship, and identity resolution
Lead architecture reviews and define patterns for customer data integration, data quality, Customer 360, golden record management, real-time services, and analytics enablement
Coach engineers and technical leads, review critical designs, code, and deployment approaches, and promote automation, DevOps, CI/CD, observability, reliability, and secure engineering practices
Partner with business and data leaders to define customer data products, improve data quality, expand capabilities, support Customer 360, and enable self-service analytics and AI/ML use cases
Provide technical escalation for incidents, root cause analysis, performance optimization, reliability improvements, disaster recovery planning, and technical risk mitigation
Evaluate emerging technologies, recommend architecture improvements, reduce technical debt, and drive modernization of customer mastering, identity resolution, and customer analytics capabilities
Define technical standards, integration standards, design patterns, and technical governance in partnership with Enterprise and Data Architects
Direct the Customer Central modernization roadmap, technical debt prioritization, scalability strategy, and technology adoption recommendations
Establish code quality expectations, reliability standards, security/compliance adherence, and operational readiness requirements
Deliver the Customer Domain Technical Roadmap, Customer Central Architecture Strategy, technical risk assessments, modernization recommendations, engineering best-practice frameworks, and production stability improvement plans

Requirements

What you’ll need

Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field
12+ years of experience in software engineering, enterprise application development, data platforms, or solution architecture
5+ years of experience leading technical strategy, architecture, and engineering teams for enterprise-scale customer data, MDM, or Customer 360 platforms
Strong expertise in Master Data Management (MDM), customer mastering, identity resolution, matching and survivorship processes
Experience designing and implementing scalable, secure, and highly available enterprise applications and data platforms
Strong understanding of data architecture, data integration, APIs, event-driven architectures, and cloud-based solutions
Experience with customer data governance, data quality management, metadata management, and compliance requirements
Proven experience driving modernization initiatives, reducing technical debt, and implementing best practices for software engineering and platform reliability
Hands-on experience with DevOps, CI/CD pipelines, automation, observability, monitoring, and production support
Strong knowledge of security, privacy, risk management, and enterprise architecture principles
Experience partnering with cross-functional stakeholders, including Product Management, Data Governance, Security, Architecture, Engineering, and business teams
Excellent communication, leadership, mentoring, and stakeholder management skills
Experience supporting analytics, reporting, AI/ML, or Customer 360 initiatives through high-quality customer data platforms
Contract
Hybrid
Standard business hours
Limited travel expected