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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in English and Bulgarian, with strong customer service skills and the ability to conduct due diligence and risk assessments. Adaptable to a 24/7 shift schedule while effectively managing time and multitasking in a dynamic environment.
Highest-signal resume keywords
Proficiency In English (C1 Or Above)Customer Service ExperienceUnderstanding Of The Stock MarketFluency In Another LanguageAbility To Work On A 24/7 Schedule
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client Onboarding Document ReviewData Input And ValidationRisk AssessmentDue DiligenceClient Feedback Channeling
Soft Skills
Customer-Oriented ApproachGood Time ManagementMultitasking SkillsWillingness To LearnAdaptiveness
Industry Keywords
Fintech IndustryClient CommunicationInquiries Management
About the role
Key responsibilities & impact- Communicate with clients in English/Bulgarian
- Deal with incoming inquiries via chat and email
- Review, analyze, and verify client onboarding documents
- Input and validate client data
- Conduct due diligence and risk assessments on new clients
- Channel client feedback
- Work on a 24/7 schedule organized in shifts
Requirements
What you’ll need- Proficiency in English (C1 or above)
- Customer-orientated approach
- Good time management and multitasking skills
- Willingness to learn and develop
- Adaptiveness to a rapidly changing environment
- Previous experience in customer service (bonus point)
- Understanding of the stock market and the fintech industry (bonus point)
- Fluency in another language (bonus point)
- Ability to work on a 24/7 schedule organized in shifts
- Ability to meet the in-office presence requirement
Benefits
Comp & perks- Comprehensive training program to adapt to the insights of the business
- Upskill trainings throughout your career
- Full appreciation of your talent and ideas
- Generous remuneration package
- 25 days off
- Sports card
- Private health insurance