Working Student, Community Management – Social Media

trafficdesign

. Proactively moderate and engage brand communities on TikTok, Instagram, and Facebook .

Posted 11/10/2026part-timeCologne • GermanyEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in community engagement and moderation across social media platforms, particularly TikTok and Instagram, while leveraging data-driven insights to enhance brand interactions. Proficient in copywriting and managing community channels independently, with a strong understanding of emerging trends.

Highest-signal resume keywords

Community EngagementSocial Media ManagementCopywriting SkillsData-Driven InsightsNative-Level German

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Social MediaCommunity ModerationData AnalysisTrend MonitoringKPI Tracking

Soft Skills

Approachable CommunicationConflict ResolutionEnthusiasm

Tools & Technologies

TikTokInstagramFacebook

Industry Keywords

Brand CommunityEmerging TrendsNegative Feedback Management

About the role

Key responsibilities & impact

Proactively moderate and engage brand communities on TikTok, Instagram, and Facebook
Increase community engagement with smart, approachable responses
Handle critical comments and de-escalate tensions
Turn negative feedback into positive interactions
Track relevant community KPIs
Derive data-driven learnings and report results to the team
Monitor trends and developments
Provide the team with strategic community insights
Ensure weekend coverage of approximately 3–4 hours on both Saturday and Sunday, as well as coverage during core hours from 9:00 to 11:00 a.m. on weekdays

Requirements

What you’ll need

Currently enrolled as a student
Initial hands-on experience in social media
Extensive knowledge of TikTok and Instagram
Strong sense of emerging trends
Strong copywriting skills and enthusiasm
Ability to manage channels independently
Availability during fixed morning core hours (9:00–11:00 a.m.) and for several hours on weekends
Native-level German
Good command of English
Alignment with the company’s values and culture

Benefits

Comp & perks

1:1 coaching
€1,500 professional development budget
Additional paid time off for seminars and conferences
Trust-based working hours
Work from anywhere – the office, home, or the beach
Free massages
Urban Sports membership
Height-adjustable desks
Corporate benefits
Meal allowance
Company bike scheme
Public transport ticket
Optional monthly events, including rooftop barbecues, spikeball, charity runs, and an annual ski trip
Individual team budget for creating your own experiences
Summer party, Christmas party, and Carnival celebrations