Area Service Manager

Trane Technologies

. Lead all activities involving service repair, upgrades/enhancements, service agreements, and new equipment installation throughout the customer relationship .

Posted 10/9/2026full-timeLatham • New York • United StatesMid-LevelSenior💰 $117,673 - $164,675 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in HVAC systems and service management, with a strong focus on team leadership, project management, and customer satisfaction. Proficient in financial oversight, service agreement growth, and compliance with safety standards.

Highest-signal resume keywords

HVAC ExperienceTeam ManagementProject ManagementP&L ResponsibilitiesCustomer Satisfaction

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Service RepairEquipment InstallationService Agreement ManagementBudget ControlRevenue ForecastingSafety ComplianceTechnical Systems KnowledgeProject Execution

Soft Skills

CoachingCommunicationProblem-Solving

Tools & Technologies

Microsoft ApplicationsSalesforce

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

HVACService CoordinationEmergency RepairsMaintenance ContractsEnvironmental Compliance

About the role

Key responsibilities & impact

Lead all activities involving service repair, upgrades/enhancements, service agreements, and new equipment installation throughout the customer relationship
Work with sales to provide timely service agreement pricing and support contract pricing for parts and service
Coordinate field service activities
Recruit, train, coach, counsel, and develop service technicians and employees
Manage technician skill levels, schedules, and training
Oversee invoicing, collections, cash flow, and customer satisfaction
Own P&L responsibilities and provide monthly revenue forecasting
Drive service agreement, repair, installation, and turnkey growth with the acquisition team
Control budgets and expenses for fleet, uniforms, tools, and safety equipment
Mitigate risk across service agreements, turnkey service, and repair work
Oversee service coordination for emergency repairs, maintenance contracts, scheduled work, upgrades, installations, replacement components, and long-term service agreements
Ensure margin expectations are met during sales and fulfillment
Improve utilization, service processes, customer experience, and satisfaction
Ensure environmental, health, and safety compliance and provide safety training
Travel to customer job sites

Requirements

What you’ll need

5+ years of experience in HVAC or a related field, technical systems, equipment, or skilled trades
3+ years of experience managing and coaching large teams and organizing work schedules
Project management skills to oversee and drive successful project execution for startups and customer requests
Tech-savvy with expertise in Microsoft applications
Salesforce experience considered an asset
Valid driver’s license held for a minimum of 12 months
No major or frequent traffic violations, including DUI, Hit & Run, License Suspension, Reckless/Careless Driving, multiple smaller infractions, or preventable collisions in the previous 3 years
Ability to work in customer locations, including outdoor areas and mechanical/equipment rooms
Ability to work around variable weather conditions, moving mechanical parts, heights, and other environmental conditions
Safety Sensitive role may require additional drug screening

Benefits

Comp & perks

Health insurance
Holistic wellness programs with generous incentives
Fertility coverage
Adoption and surrogacy assistance
Up to 15 vacation days
Paid holidays
Sick leave
Volunteer leave
Parental leave
401(k) match
Educational and training opportunities through company programs
Tuition assistance
Student debt support
Company vehicle provided
Benefits effective on day one for employee and family