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Controls Technician
Trane Technologies. Commission, program, set up graphics and communications links, perform end-to-end testing, troubleshoot, and service assigned projects .
About the role
Key responsibilities & impact- Commission, program, set up graphics and communications links, perform end-to-end testing, troubleshoot, and service assigned projects
- Document point-to-point verification, sequence-of-operations validation, and job close-out requirements
- Act as the direct customer contact for servicing products and equipment
- Identify, diagnose, and repair equipment and systems at customer locations
- Maintain and enhance knowledge of Trane products, including installation, operation, maintenance, service, and repair of direct digital control systems
- Use software, technology, hand tools, blueprints, and engineering specifications to diagnose and repair units
- Collaborate with Service Desk, Sales, and Operations teams
- Generate regular reports on completed invoiced work orders
- Foster strong customer relationships through exceptional customer service
- Coordinate with field service representatives, regional service leaders, senior technicians, and customers
- Enforce safety standards and maintain security and accountability of company-issued and procured assets
- Travel to specified post code areas across northern England
- Support Trane UK Ltd customers in healthcare, process manufacturing, education, and office facilities
Requirements
What you’ll need- Proven experience in service or field-based technician role
- Strong knowledge of customer service principles
- Excellent interpersonal skills
- Effective communication skills
- Analytical thinking and problem-solving abilities
- Proficiency in using apps, diagnostic software, and MS Office Suite
- Knowledge of manufacturing industry an advantage
- Able to work with minimal supervision and be a good team player
- Able to cover planned standby and call outs on weekdays, weekends, and bank holidays, including travel and overnight stays
- Proficient in Microsoft Office Suite
- UK driver's licence
- Right to Work in the UK
Benefits
Comp & perks- Competitive salary and benefits
- Pension
- Healthcare
- Life insurance
- Wellbeing platforms
- Company van
- Fast-paced working environment
- Excellent working culture and community
- Structured induction plan with continued learning and development
- Technical support
- Training on newest technology
- Comprehensive career paths with opportunity for growth